When I arrived this hotel, my booking was not registered to this hotel's system and that night, room was full.
As a result, I need to move to another hotel which belongs to same group of this hotel, but it was not old.
This hotel should fix its registration system.
ホワンキエム湖、ドンスアン市場等にも簡単にアクセスできる賑やかな街中にありますが帰って来るとホッと出来るホテルでした。スタッフは他の書き込みにもあるようにフレンドリーで大変親切です。
When I was deceived in a wicked taxi,the hotel staff settled the matter and let me refund money from the taxi driver. Thank you for everything.Very reliable staff are there!!
The room looks great and comfortable bed. Staff are kind. I would recommend when cleaning the rooms to check if anything was empty to fill them. Our hand soap container empty when we checked in but once we told the cleaners they did it away. We had 2 rooms and stayed for 3 nights. Older hotel but in the heart of Old Town Hanoi and close to everything.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
A Comfortable Oasis
Very friendly attentive staff. A peaceful oasis in the thick of the Hanoi Old Quarter excitement.
Thomas
Thomas、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月14日
I had a great time staying here! The staff were very friendly and helpful during my time here especially navigating through the bad weather
Brandon
Brandon、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月11日
This location in old quarter can’t be beat! The hotel is not that big - with only 29 rooms and so there is a sense of coziness to the hotel ! What makes this even better is the excellent staff that they have. Special shout out to Linda for all the help that she was in making the stay and the trip arrangements from Hanoi to Ning Binh and Halong Bay! A great stay and highly recommend if
Girish
Girish、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月10日
Lyly
Lyly、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年5月4日
Pleasant hotel in Hanoi
Staff were superb: very helpful, kind, friendly and spoke good English. Hotel location is great: close to sites, eating, shopping and Hoan Lake. Stayed here twice. First stay was great as the room faced the street, had a good layout and had large windows. On our second stay, the room was long and narrow. It was fine but unique. I would recommend this hotel as I would stay here again!