Maxi was so nice, helped with everything we needed. Had lots of contacts for anything we wanted to do. No problem to figure out on our own, too. We have friends in Cusco that would put us up, but we didn't want to burden them. So, if we didn't like our hotel, it would have been no problem for us. We had booked two nights, and then had an agresive schedule to Machu Picchu and other ruin sites. We decided to come back to Emilio (again, friends offer to have us stay) for two more nights. Maxi let us leave the bulk of our clothes and food, and moved it too the new apartment before we came back. We decided to arrange travel to Vinicunca (rainbow mountain) on our own rather than w tour group (family of 6). Maxi got us someone and was best choice we could have made.
Communication was fast and thorough, using the whats app.
Highly recommend Emilio apartments