Hotel New Otani Nagaoka is a haven near the train station, offering 3 on-site restaurants serving up delicious Japanese cuisine and international options for breakfast, lunch, and dinner. With a bar to unwind in the evening, free in-room WiFi to stay connected, helpful staff praised by guests for their attentive service.
ホテルニューオータニ長岡 (The Hotel New Otani Nagaoka) - 1 min walk
PRONTO - 5 min walk
越後長岡 小嶋屋 - 7 min walk
About this property
Hotel New Otani Nagaoka
Located near a train station, Hotel New Otani Nagaoka is a great choice for a stay in Nagaoka. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Azalea, one of 3 restaurants, which serves breakfast, lunch, and dinner. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
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Hotel size
178 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1000 per night)
Height restrictions apply for onsite parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
3 restaurants
Bar/lounge
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
Special features
Dining
Azalea - This restaurant serves breakfast, lunch, and dinner.
Kochou - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Steak Club Yu - This restaurant serves dinner only.
Kobushi - Onsite bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2420 for adults and JPY 1573 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 9:00 AM and 2:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for an extra charge
Parking
Self parking costs JPY 1000 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
New Otani Nagaoka
Hotel New Otani Nagaoka Hotel
Hotel New Otani Nagaoka Nagaoka
Hotel New Otani Nagaoka Hotel Nagaoka
Frequently asked questions
Does Hotel New Otani Nagaoka offer free cancellation for a full refund?
Yes, Hotel New Otani Nagaoka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Otani Nagaoka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Otani Nagaoka?
Yes. Self parking costs JPY 1000 per night.
What are the check-in and check-out times at Hotel New Otani Nagaoka?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Hotel New Otani Nagaoka?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine.
What's the area around Hotel New Otani Nagaoka like?
Hotel New Otani Nagaoka is a short 7-minute walk from Nagaoka City Hall Plaza and 9 minutes' walk from Kawai Tsuginosuke Memorial.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious with a wide variety of options. (26 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Train station
Room
Reviews
Verified
6/10 Good
Jun 4, 2024
Older hotel but convenient location
Hideaki
Hideaki, 2-night trip
Verified
10/10 Exceptional
Jun 7, 2024
Awesome spot
Karl
Karl, 2-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Room is renewed clean and enough space with enough equipments.
Breakfast buffet is also good and tasty.
Price is great probably it’s weekday.
Masato
Masato, 1-night trip
Verified
8/10 Very good
Feb 22, 2024
Return to Nagaoka
Excellent conditions and service!
Garry
Garry, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2024
We have stayed in Nagaoka a few times. This hotel is the best. The staff are extremely kind and accommodating. The breakfast buffet is probably the best in all of Niigata prefecture. The rooms are renovated leaving us with the best large and highest pressure shower I've ever had.
David
David, 3-night trip
Verified
8/10 Very good
Nov 17, 2023
Located right next to the train station, hotel staff are friendly and very helpful, lots of food options around, clean and functional hotel. Rooms have space for a change though a bit old school
Joydeep
Joydeep, 2-night trip
Verified
4/10 Fair
Jun 23, 2024
It was comfortable and convenient.
Sayoko
Sayoko, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Well situated to train, many stores, lots of restaurants, great breakfast, clean rooms, great staffs.
James
James, 2-night trip
Verified
10/10 Exceptional
Apr 26, 2023
Very close to the Nagaoka train station and shopping
Carolyn
Carolyn, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Staff
brian
brian, 1-night trip
Verified
8/10 Very good
Apr 22, 2023
Short business stay
Low cost hotel that is a bit outdated, yet quite good! Very helpful staff. Convenient location near Nagaoka station and areas with a lot of restaurants. Breakfast is okay and the bar quite nice.