Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
What's nearby
Sunway Pyramid Mall - 2 min walk
Sunway Lagoon Theme Park - 4 min walk
Sunway Pyramid Convention Centre - 9 min walk
Sunway University - 12 min walk
Mid Valley Megamall - 11 min drive
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 19 min drive
Kuala Lumpur International Airport (KUL) - 43 min drive
SS 15 - 3 min drive
Kuala Lumpur Subang Jaya KTM Komuter Station - 5 min drive
Kuala Lumpur Setia Jaya KTM Komuter Station - 24 min walk
Free area shuttle
Airport shuttle (surcharge)
Restaurants
The Brew House - 2 min walk
Cafe West - 2 min walk
Replublic @ Sunway - 2 min walk
Starbucks - 1 min walk
Helo Bali Fun Dance Club - 2 min walk
About this property
Sunway Lagoon Hotel (formerly Sunway Clio Hotel)
When you stay at Sunway Lagoon Hotel (formerly Sunway Clio Hotel), you'll be within a 10-minute drive of Sunway Pyramid Mall and University of Malaya. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Also, 1 Utama and Mid Valley Megamall are within a short drive.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay
At a glance
Hotel size
401 rooms
Arranged over 26 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Covered onsite self parking (MYR 15 per night; includes in/out privileges)
Onsite valet parking (MYR 45 per night)
Wheelchair-accessible parking on site
Transfers
Airport shuttle from 7:00 AM to 11:30 PM*
Offsite
Free area shuttle
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Buffet breakfast is offered for an extra charge of approximately MYR 88.00 for adults and MYR 44.00 for children
Airport shuttle service is offered for an extra charge of MYR 170 per vehicle (roundtrip, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for MYR 148.00 per night
Parking
Covered self parking costs MYR 15 per night with in/out privileges
Valet parking costs MYR 45 per night
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Sunway Pyramid Hotel West Petaling Jaya
Sunway Pyramid West Petaling Jaya
Sunway Pyramid West
Pyramid Hotel At Sunway Lagoon
Sunway Clio Hotel Petaling Jaya
Sunway Clio Petaling Jaya
Sunway Clio
Frequently asked questions
Does Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offer free cancellation for a full refund?
Yes, Sunway Lagoon Hotel (formerly Sunway Clio Hotel) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Yes. Self parking costs MYR 15 per night. Valet parking costs MYR 45 per night.
Is airport shuttle service offered by Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Yes, an airport shuttle is available from 7:00 AM to 11:30 PM on request. The charge is MYR 170 per vehicle roundtrip.
What are the check-in and check-out times at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Sunway Lagoon Hotel (formerly Sunway Clio Hotel) and nearby?
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?
Yes, there's an onsite restaurant.
What's the area around Sunway Lagoon Hotel (formerly Sunway Clio Hotel) like?
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) is a short 2-minute walk from Sunway Pyramid Mall and 12 minutes' walk from Sunway University.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 24, 2024
Doris
Doris, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
SOOK LENG
SOOK LENG, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 28, 2024
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Kane
Kane, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
Overall is good. You should include small hand towels )missing from he room).
LEE
LEE, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
Wide variety of nearby shopping and restaurant options.
Jasper
Jasper, 3-night family trip
Verified Expedia guest review
2/10 Poor
Sep 21, 2024
Winli
Winli, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2024
Excellent service.. accomodating staffs.. and beautiful hospitality
Vikneswari
Vikneswari, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Another great Sunway hotel
This hotel is one of the smaller Sunway hotels. The dining and in house facilities reflect that.
It is however very handy to the mall, with the entrance virtually just off the lobby.
As with all hotels in this family the rooms are great and of generous size.
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 25, 2024
Unfortunately I did not have any hot water on the last day, the water was not hot there was no water
Neil
Neil, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 23, 2024
Rude front desk staff
Pre paid for a room with king sized bed. First I was told they were putting me in a different hotel, after I said I wanted to stay in the hotel I booked they then told me (not asked) that my room was two single beds. Initial check in I was ignored until someone went to back room to get the desk staff out, then halfway through check in he abruptly told me someone else would finish my check in, as he then detoured to end of front desk to start checking in aircrew. Made me feel like bottom priority, I have stayed at this hotel many times but this will now be last time I stay at this hotel, so rude.
CRIMMINS
CRIMMINS, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
CRIMMINS
CRIMMINS, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Nice place
Ignatius
Ignatius, 2-night family trip
Verified Expedia guest review
6/10 Good
Aug 17, 2024
Wai Bee
Wai Bee, 3-night trip
Verified Expedia guest review
4/10 Fair
Aug 16, 2024
Room was okay but super noisy. Could hear loud music and people speaking and shouting. The walls must be made of paper…
Dennis
Dennis, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 14, 2024
Did not accommodate when we wanted to extend our stay
Leigh Lyn
Leigh Lyn, 4-night trip
Verified Expedia guest review
6/10 Good
Aug 14, 2024
Salem
Salem, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2024
Worth of money
Clean and spacious. Convenient.
RAYCHEAL
RAYCHEAL, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Great location and good quality
Great and clean room. Amazing location. Would come back.
Andrea
Andrea, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
Sunway Lagoon Hotel is my go-to Kuala Lumpur accommodation due its convenience of location, the friendliness and professionalism of the staff, and its value.
John
John, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2024
June
June, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 29, 2024
Convenient to get around the area for food and shopping
SOAK WAN
SOAK WAN, 8-night trip
Verified Expedia guest review
6/10 Good
Jun 6, 2024
Breakfast buffet for 88 ringetts was mediore at best. I felt totally ripped out in terms of value for having my laundry done at the hotel What cost me $5 in Bali cost me $63 at this hotel. This is outrageous and I do not plan to stay here again because of it.