In the city center, Hotel Grand Terrace Chitose offers a blend of comfort and convenience. Relax with a sauna session or enjoy Japanese cuisine at YUUKARA restaurant while staying connected with in-room WiFi.
Located near a train station, Hotel Grand Terrace Chitose is a great choice for a stay in Chitose. Guests can enjoy Japanese cuisine at YUUKARA, which serves breakfast and dinner, and the sauna makes for a relaxing end to the day.
At a glance
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Hotel size
255 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Check-out time is 10:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Shared microwave
Traveling with children
Children stay free (see details)
What to do
Karaoke
Working away
3 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Sauna
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Pay movies
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Electronic bidet
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
YUUKARA - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1700 for adults and JPY 800 for children
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Hotel Grand Terrace Chitose
Hotel Grand Terrace
Grand Terrace Chitose
Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel
Hotel Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel Chitose
Frequently asked questions
Does Hotel Grand Terrace Chitose offer free cancellation for a full refund?
Yes, Hotel Grand Terrace Chitose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Terrace Chitose?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Grand Terrace Chitose?
Sorry, there's no onsite parking at Hotel Grand Terrace Chitose.
What are the check-in and check-out times at Hotel Grand Terrace Chitose?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 10:00 AM. Contactless check-out is available.
What is there to do at Hotel Grand Terrace Chitose and nearby?
Hotel Grand Terrace Chitose has a sauna.
Are there restaurants at or near Hotel Grand Terrace Chitose?
Yes, YUUKARA offers Japanese cuisine.
Does Hotel Grand Terrace Chitose have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Grand Terrace Chitose like?
Hotel Grand Terrace Chitose is a short 7-minute drive from New Chitose Intl. Airport (CTS) and 12 minutes' walk from Chitose Inter Golf Club.
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Reviews
Hotel Grand Terrace Chitose Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.0
Location
8.0
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 26, 2026
Great staff
Totally enjoyed the public bath
Great value
Bart
Bart, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Very nice stay everything was great the staff where really nice and there's a lot of free drinks and rice etc
Jeffrey
Jeffrey, 1-night trip
Verified
8/10 Very good
Feb 1, 2026
Convenient for airport, decent restaurant. Shuttle from airport available from where the shuttles stop between domestic and international. Excellent service but was hard to find out this information.
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Mar 1, 2025
Great service with English speaking crew
Daniel
Daniel, 5-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Clean and quiet area. there are also some restaulants for dinner.
Tomoyo
Tomoyo, 1-night trip
Verified
8/10 Very good
Jan 5, 2025
Standard hotel
Good for relaxing
Kusuma Sari
Kusuma Sari, 1-night trip
Verified
8/10 Very good
Jan 18, 2025
Chitose sirport
Good location close to airport and car rental. Nice restuarant.
Timothy David
Timothy David, 1-night trip
Verified
8/10 Very good
Jan 22, 2024
The room size is bigger than most hotels. The lobby is huge and comfy with free coffee and tea.
brenda
brenda, 1-night trip
Verified
8/10 Very good
Oct 10, 2023
Good hotel.
Visiting this hotel is ideal for short travellers who want to visit Sapporo. It was a nice hotel. The bed was comfortable and the bathroom was super clean. Although my room does look outdated, It was a nice room. I will stay again in the future.
Oliver
Oliver, 2-night trip
Verified
10/10 Exceptional
Jan 30, 2024
Good property and services. Keep up the good job.
Micheal
Micheal, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2025
We took the shuttle from Chitose airport that left from the end outside near the police desk. Had to wait a bit after the plane landed but it was free so that was fine. There were a couple of places to walk to get dinner since which was good since we arrived after the hotel restaurant was closed. The breakfast was delicious and the onsen was nice. Rooms were small and overall a little outdated but a fine place to stay close to the airport.
Kellie
Kellie, 1-night trip
Verified
6/10 Good
Nov 12, 2025
Used for an overnight stay prior to a flight from the nearby airport. The room was bright and comfortable. I appreciated the free parking and offer of airport shuttle, which I did not need.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2025
Safe and nice to stay.
Micheal
Micheal, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Yes
Randolph
Randolph, 1-night trip
Verified
8/10 Very good
Jan 8, 2023
The location was very nice a relaxing. Enjoyed the free coffee and the public bath.
Matthew
Verified
8/10 Very good
Jan 5, 2023
Convenient location
Lucrecia
Verified
2/10 Poor
Feb 1, 2026
Place was a complete dump. Onsen was tiny and disgusting. Staff was rude as hell. The room was locked at 75 degrees. Only way to get it to a steeple temp was to have the door open
Jeff
Jeff, 1-night trip
Verified
8/10 Very good
Feb 24, 2023
Good overnight experience
Boyd
Boyd, 1-night trip
Verified
4/10 Fair
Feb 2, 2026
The guy at the front desk was not very good I asked him to call a cab he pointed at a phone Where the operator did not speak English When I asked again I was informed that was not his job
Bart
Bart, 1-night trip
Verified
6/10 Good
Apr 2, 2026
冷蔵庫の温度が低くて冷たく飲めなかった
Noriko
Noriko, 2-night trip
Verified
6/10 Good
Feb 13, 2026
On the hotel details to add mentioned tattoo guest can't use the onsen