Every night (except for one night) i had to call the reception to provide the shampoo, conditioner and body soap because the shampoo and body soap bottles attached to the bathroom wall were empty. (I asked the reception to refill the bottles. They brought small shampoo instead.)
There were two mugs by the kettle and instant coffee and tea though, they never washed the mugs.
When I asked the reception to wash the mugs or replace them with clean ones on my send day stay because i thought that was regular part of daily housekeeping, the reception said, “We don’t do that.” They kept saying that daily room cleaning did not include washing the mugs. What kind of a hotel actually expects it’s guests to keep using the same unwashed mugs every single day of the stays… or does the hotel actually expect its guests to bring their own dish cleaning soap and sponge to wash the mugs every day, or use a hand soap to wash the mugs by themselves?
Very unsanitary and rude.