The Apartment was fine, It was not clean but ok. We were instructed to pick-up the key and that went well, but in the apartment it was stated that we should have had 2, i Kontaktet the kontaktperson that we only had one and got no respons. The worst thing was on the night before your departure where at 11.45 pm 6 men came in in the apartment because they also had a key and a reservation. This is under no circumstances acceptable.
Oliver
Oliver、3 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年1月7日
Nagendra Kumar
Nagendra Kumar、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2018年10月27日
2 days before the booking date, my family got accident and couldnt go there. Hoping for refund since its emergency situation and already provide a proof to them. Unfortunately no consideration from their side
Nur
Nur、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2018年7月20日
Ok
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年6月22日
Lim
Lim、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年5月16日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2018年4月18日
Location is very nice, close to the beach and shop
The stay at the premis is not satisfactory.
Sofa seats are dirty.
TV remote not working.
Only one airconditioning remote control is useful for all rooms.
Worse still, one of the toilet bowl🚽doesn't flush properly. The dirty water/waste comes up instead. Luckily we only stayed for one night.
Management does not respond to complains satisfactorily.
Zera
Zera、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2017年5月17日
사기당한기분.
사진과 달라요. 가구며 주방 거실 모두 사진과 많이 다릅니다 이정도면 사기에요. 도저히 잘 수 없어서 주변에 다른 호텔로 옮겼어요. 환불받을 수 있다면 환불받고 싶네요
hyejin
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017年4月20日
Poor service spoils an otherwise excellent holiday
Had very bad experience with check-in. Delayed on the roads and could not contact the property operator on arrival just before 9pm. Hotels.com staff were of no help. Found out later that the telephone number listed with Hotels.com is an office number and that the office closes at 6pm!
After numerous failed attempts at reaching the property operator, and as it was getting late and we were all very tired, we had no choice but to source for alternative accommodation.
It was only on getting access to Wi-Fi after checking in, did we receive a WhatsApp message from the property operator telling us where the room keys were left. We ended up sleeping after midnight and paying for two rooms!
Would strongly suggest that Hotels.com ensure all hotel/property operators are contactable at all times and work out a more reliable communications and messaging system. Hotel/property operators should not assume that all travellers are hooked on to Wi-Fi and have data access!
Rosmawati
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017年3月2日
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016年10月14日
背包客的首選
位置方面,鄰近centre point,方便兌換外幣或報本地團,又近菲律賓市場,方便搵食及購買紀念品。
房間方面,我們訂的是三房一廳單位,確實可以瞓足八人,很闊落,冷氣夠,熱水足。
衞生方面,曾出現甴曱及四腳蛇,毛巾比較殘舊,亦沒有牙膏牙刷提供,要自備,需扣分。
此外,該處一樓有游泳池,環境及水質良好,不用房匙便可進入,屈蛇都可以去,又夠大,可加分。
以這個價錢來說,已算超值,但要適當接受缺點,此外,服務員是有禮的,但她應該不是長駐該處,故必須預先跟她交換電話,以便支援及相約check in and out的時間
Wing Fun Eric
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016年7月19日
it's okay to stay
it's okay to stay with your family or friends for trip but it is not clear that you expect it