Please do not stay here! I cannot stress that enough. This hotel moved us around multiple times to different locations within the same hotel. at one point they took us to a new room that required walking a long distance outside in the snow and ice. When we arrived it was the wrong room and was dirty. At this time it was 5 am and we did not want to move rooms again. We agreed to stay until the snow stopped. During this time we did not sleep just researched new hotels. From only sitting on the bed we got bedbugs. I called hotels.com and they’re customer service said we would be refunded due to these events. At 9:30am when the ice had stopped we attempted to leave and go to our new hotel. The hotel staff stopped is and informed us that because hotels.com was providing a refund due to poor service, and we had stayed for a few hours and would now need to pay again for our stay. I attempted to call hotels.com and went back and forth for over 6 hours. We missed our tours and lost an entire day in Beijing as the hotel would not let us leave until we payed again. They threatened to call the police multiple times. There was a language barrier and it was very difficult to communicate what had happened. Hotels.com was of no help during this time. I was on the phone with hotels.com for a total of 307 minutes. please please do not even try to stay here and have the same terrible experience we had. Absolutely worst experience of our lives.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年11月4日
Report loose faucets and broken shower door handle on first day, but never got fix during our stay. Also they only get us one key not very convenient. One day they spilled some water on floor not even mopped. Other than those problems everything is great.
Tim
Tim、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年11月3日
還可以,交通方便
Mingchung
Mingchung、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年10月26日
숙소가 되게 넓고 깨끗해요. 혼자 여행하는데 지하철역도 근처에 있고 길 건너면 마트도 있고 식당들도 많이 있습니다. 버스정류장도 바로 앞에 있고요. 호스트 분들도 굉장히 친절하시고 이번 여행에서 제일 좋았던 부분이 숙소였습니다.
Honestly, I would not recommend this property not even as the last option. Bathroom was full of mildew around shower, towels were old. Heavy cooking smell 24/7 around hallways. Entry lobby to building was nice. Only one person spoke English.
erwine
erwine、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年6月5日
구글맵위치 오류
지도상표시된 지점과 위치가 일치하지않아요 동쪽으로 한블럭 더가야해요
DONGWOOK
DONGWOOK、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年6月3日
Bom espaço e boa localização mas nem tudo funciona
Os quartos são espaçosos, uma da camas era muito dura, solicitei a troca mas disseram que não tinha outra cama e nem outro quarto disponível, o ar condicionado não funcionava corretamente, solicitei que fosse verificado mas não houve solução, a sorte é que os dias não estavam tão quente.
Os funcionários não falam inglês. A localização é muito boa, há restaurantes (fast-food), supermercado, farmácia, metro a menos de 200 metros do prédio.
宿泊されたお客様
6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年5月18日
L'appartement est très bien situé, dans un quartier agréable, proche des commerces et d'une station de métro. Nous y avons été très bien accueillis et le personnel était charmant et disponible. L'appartement est calme avec une très bonne literie. Toutefois, l'appartement aurait mérité un sérieux rafraichissement.
It was a spacious and clean apartment, good location
Nissim
Nissim、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年5月6日
Meng
Meng、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年5月1日
The hotel/apartment was great and we really enjoyed our time there. The bathroom could do with an update but we have no complaints. The girls at reception and the chambermaid were extremely friendly and helpful.