Check in was awful. Arriving late at night we were given a key card for a room that was already occupied. Unknowing we entered the room and turned on the light waking up the people in the room. This clearly startled them and us to say the least. After getting yelled at we apologized, turned the light back off and quickly exited the room. The front counter staff apologized to us but ultimately blamed the accident on other staff members from earlier in the evening and gave us another key card for a different room.
Clayton
Clayton、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月27日
Stay was what we needed but room smelled musty.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月23日
I read reviews that this property was excellent. For the price I would have expected much better. The lamp shades were spotted with some kind of grime. The floor lamp was some what broken and leaned over. Trim on the dresser was broken and missing. There were only two bath towels when I am used to two per person. The bed squeaked when you got in or up. The elevator floor buttons numbers were worn away. The lock on side door didn't open half the time. The rest of the room was clean. The desk clerk that checked us in in the early afternoon was unfriendly. My husband said simply due to her attitude he would never stay there again.
Linda
Linda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月20日
Family Trip
The only real complaint we had was the first night of our 2 night stay the pool was not in service, the next day it was in service but the bottom of the pool was covered in leaves. The sofa bed didn’t have any bedding except for a blanket. No sheets and no pillows other than the couch throw pillows.
Angela
Angela、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月8日
Highly recommend very quiet, safe, clean & very friendly staff.
Perla
Perla、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
Muy limpia la habitación
Muy bien muy agusto
Ana paula
Ana paula、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
The hotel was quiet, convenient, clean, and the staff was friendly and helpful.
Fletcher Charles
Fletcher Charles、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月25日
Donna K
Donna K、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月19日
jacob
jacob、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月16日
MICHAEL
MICHAEL、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月10日
Matthew
Matthew、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月20日
Juan
Juan、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月15日
Excellent hotel and services, we really enjoyed our stay
Luisa
Luisa、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月13日
Terrible experience
I arrived to check in and was told my reservation was cancelled due to FEMA booking all the rooms