Before arrival I mailed to inform them on when what time I would land. Because I would arrive at midnight I requested a pick up and asked them to prepare a room for me. When I arrived at HCMC there was no pick up so I had to go to the hotel by taxi. Then when I arrived at the hotel there were two receptionists and they were playing a game on their phone. And they didnt stop playing, they just looked up from their phone and the first thing they said was "no room." I told him to check the computer because I mailed them. Well he looked up from his phone again and said "no room."
We did that for a few times and then he suggested that they would bring me to another hotel where I could stay for one night. I would have to pay for this new hotel myself but he promised me it would be a nice hotel. So we went for a 5 minute walk to this hotel called Yumi. Before I took the room I wanted to see it and there were cockroaches crawling on the bed. So I found a hotel myself.
Next day I went back to see my room at Rosabella. And the room didnt look anything like the pictures on the website. I then went back down and requested a refund. The receptionist was extremely rude and not helpful. But he said that I had to context expedia to get a refund and then I asked for a number that I could call. He actually have me a fake number to call.
Never stay here it is a scam.
Phòng sạch sẽ nhưng đêm nào cũng ồn ào đến 3 giờ sáng mới ngủ được .
Thi Phuong Loan
Thi Phuong Loan、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年4月1日
Personnel gentil mais quartier très bruyant
Personnel serviable mais chambre relativement petite et quartier très bruyant.
宿泊されたお客様
1 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2019年1月30日
Kassaskåpet på rummet
Det blev OK med resan men en viktig grej vad att jag jag hade oroat mig hela tiden på grund att jag hade inte fått ett kassaskåp på rummet och trots att jag har sagt i två dagar av fyra dagar av min resa så fick jag inte.
I dagens läge så vill man lämna passet och värde saker i ett kassaskåp, man kan inte bära med sig alla desa grejer och kanske bli till och med rånad.
Gabriel
Gabriel、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年1月23日
Value for money. Close to action. will keep staying there