This hotel brands itself as a 5* hotel however travellers should not expect this. While there were some positives there were also many ways this hotel disappointed me.
Firstly, despite paying for a premium room they placed me in an orindary room, and after I raised this I was then moved to a different room.
Additionaly, the hotel does not supply properly hot water in the bathrooms, this means showering in the cold. Also part of the shower appears broken, the handheld shower head did not work. My safety deposit box was also broken, I raised this with recepetion but it was never fixed.
The breakfast did not have fresh coffee, instead guests actually needed to make their own using instant powder, and they even gave us paper cups when they ran out of proper ones. The juice was not fresh juice.
Beyond this, there are a couple of night clubs/bars on site, and noise during the night could be heard in my room, and means that common areas of the hotel are filled with people who attend these type of venues.
However, the location and view from the room was very good. Very close to museums and souq waqif.
The quality of the bedding was good and the room was spacious. Housekeeping were very good. Staff were mostly very friendly and professional.
Overall, this hotel is alright and about acceptable for the price point. However, it's simply not a 5* hotel (I've stayed in a few), but rather a reasonable 3-4* hotel.