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Shibu Onsen KOKUYA

3.0 star property
Ryokan with 3 restaurants, near Shibu

Choose dates to view prices

Unwind in the serene mountains at Shibu Onsen KOKUYA, where natural hot springs and a soothing sauna await. Rejuvenate with a massage, explore local shops on site or enjoy traditional Japanese cuisine at one of three restaurants. Helpful staff have left previous guests feeling welcome.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar
  • In-room climate control (air conditioning)
$245 nightly
The total price is $272
May 25 - May 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Japanese-Style Room with Open-Air Bath

Deluxe Japanese-Style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels

Deluxe Japanese-Style Room with Open-Air Bath

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Japanese-Style Room with Open-Air Bath

Superior Japanese-Style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels

Superior Japanese-Style Room with Open-Air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Japanese-style Room with Open-Air Bath

Standard Japanese-style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels

Standard Japanese-style Room with Open-Air Bath

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Standard Japanese-Style Room with Shared Bathroom

Standard Japanese-Style Room with Shared Bathroom | Minibar, in-room safe, individually decorated, individually furnished

Standard Japanese-Style Room with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Futons

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About the neighborhood

Map
2200 Hirao, Yamanouchi, Shimotakai-gun, 381-0401

What's nearby

  • Shibu - 1 min walk - 0.0 km
  • Shibuyu Bridge - 1 min walk - 0.2 km
  • Sake Storehouse and Museum - 2 min walk - 0.2 km
  • Yudanaka Hot Spring - 19 min walk - 1.6 km
  • Joshin'etsu-kogen National Park - 3 min drive - 2.0 km

Getting around

  • Shinshu - Matsumoto Airport (MMJ) - 97 min drive
  • Yudanaka Station - 24 min walk
  • Zenkojishita Station - 28 min drive
  • Nagano (QNG) - 31 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪味処 みかさ - ‬3 min drive
  • ‪猿座カフェ (ENZA Cafe) - ‬3 min drive
  • ‪The Farmhouse - ‬3 min drive
  • ‪穂垂亭 HOTARU TEI - ‬3 min drive
  • ‪ラーメン 徳味 - ‬3 min walk

About this property

Shibu Onsen KOKUYA

Shibu Onsen KOKUYA offers a fantastic location, putting you just steps from Shibu. Guests can be pampered with massages at the spa, and Tyoseian, one of 3 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Also, this ryokan is within a short drive of Shiga Kogen Ski Area. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 19 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 10:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Free covered onsite valet parking
    • Limited self and valet parking on site
DONE

Transfers

    • Free train station shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • 3 restaurants
  • Private dining
  • Kaiseki meal

What to do

  • Hot springs
  • Karaoke
  • Shopping
  • Bicycle tour information
  • Hiking/biking trails nearby
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi and wired internet
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Tokonoma (alcove)

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Dining

Tyoseian - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
Yawaragi - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
HIroma - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 2200 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Kokuya Hotel Yamanouchi

Shibu Onsen KOKUYA Inn Yamanouchi

Kokuya Yamanouchi

Kokuya

Shibu Onsen KOKUYA Inn

Shibu Onsen KOKUYA Yamanouchi

Shibu Onsen KOKUYA Ryokan

Shibu Onsen KOKUYA Yamanouchi

Shibu Onsen KOKUYA Ryokan Yamanouchi

Frequently asked questions

Does Shibu Onsen KOKUYA offer free cancellation for a full refund?

Yes, Shibu Onsen KOKUYA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shibu Onsen KOKUYA?

Sorry, pets aren't allowed.

Is parking offered on site at Shibu Onsen KOKUYA?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Shibu Onsen KOKUYA?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10:00 AM.

What is there to do at Shibu Onsen KOKUYA and nearby?

Have fun with nearby winter activities like skiing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like spa services.

Are there restaurants at or near Shibu Onsen KOKUYA?

Yes, there are 3 onsite restaurants, featuring Japanese cuisine.

What's the area around Shibu Onsen KOKUYA like?

Shibu Onsen KOKUYA is a short 18-minute walk from Yudanaka Hot Spring and 11 minutes' walk from Heiwakannon.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a great experience, with meals comparable to fine dining in luxury propertys and restaurants. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Bathroom
Breakfast

Reviews

Verified

10/10 Exceptional

Staff were amazing, food was fantastic, onsen’s were magical. Can’t wait to go back!
Darcy, 1-night trip
Verified

10/10 Exceptional

Staff was very helpful and welcoming.The orovate onsenwas superb
Nadia, 2-night trip
Verified

10/10 Exceptional

The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park.
nova, 1-night trip
Verified

10/10 Exceptional

A great experience. Staff was amazing and made sure our stay was perfect, from the room, meals, onsen and transport. We went with our kids and they said this was their favorite stay during our trip in Japan. Highly recommend.
Diana, 1-night trip
Verified

10/10 Exceptional

Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya
Joseph, 2-night trip
Verified

8/10 Very good

Great location with a historical past. Has 8 onsen on site and rooms have a private onsen. Lots of different ones try on addition to the 9 public baths. Not as personal as I thought It would be given the generational handover Stayed 2 nights and wished I’d only preferred the set meal for one night to experience the night life outside the ryokan.
Hema, 2-night trip
Verified

10/10 Exceptional

Wonderful ryokan you'll never want to leave

Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)
Roberto, 1-night trip
Verified

10/10 Exceptional

Amazing property in Yamanouchi. Staff was very friendly and the rooms were amazing. The open air bath in the room was serene and relaxing. The private hot springs on the property were all great as well.
Kyle, 2-night trip
Verified

10/10 Exceptional

Wow what an experience. The service was amazing. So glad we decided to spend a night here. The futton was comfortable and the onsen baths were so relaxing. One of the highlights of our trip.
Miriam, 1-night trip
Verified

10/10 Exceptional

A great selection of onsens right inside the ryokan. Nice Japanese food in the half board. Very accommodating staff.
Kirill, 1-night trip
Verified

10/10 Exceptional

Staff and Manager went out of their way to accomodate our group itinerary, including transportation.
Blake, 1-night trip
Verified

10/10 Exceptional

Great hotel in Shibu Onsen

Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want!
Rebecca, 1-night trip
Verified

8/10 Very good

Great for the Onsen and Snow Monkeys

Traditional Ryokan with many onsen baths. We had our own outdoor onsen which was nice but you could also use one of the other larger onsen by free reservation, these were great. Traditional Japanese meal for dinner which was lovely and very authentic feeling. Quite expensive.
Jonathan, 1-night trip
Verified

10/10 Exceptional

Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience.
Lucy, 1-night trip
Verified

10/10 Exceptional

This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal
Dara, 1-night trip
Verified

10/10 Exceptional

Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.
Sara, 1-night trip
Verified

10/10 Exceptional

We cannot say enough good things about this property. The staff were incredibly thoughtful, informative, and fun to chat with! We had never stayed in a ryokan before and would recommend KOKUYA to all our friends and family. The food was incredible and we enjoyed the variety of Onsen available just in the hotel (we never made it to the public onsens). They also had a shuttle to the snow monkey park in the morning, and will transport your luggage back to the train station upon departure. We will be back to spend more time in this wonderful place.
Natalie, 1-night trip
Verified

10/10 Exceptional

Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service) Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return!
patricia, 1-night trip
Verified

10/10 Exceptional

A traditional Japanese hotel. They served breakfast and dinner. Exceptional. Staff very helpful, punctual, and sweet. The resort even has onsens within the hotel that guests can use. There is about ten of them. We used them instead of using the Puplic Onsen which we also had access to. Only issue was my husband is tall and had to duck in many doorways. Also we are in our 60’s and sleeping on the floor on mats was a bit uncomfortable. But definitely worth it. And going to the Snow Monkey Park was just awesome. Shuttle service was available at 9:15am. It is best to go early. Loved this place for traditional Japan hospitality.
Paul, 2-night trip
Verified

10/10 Exceptional

This ryokan was an absolute dream. The staff goes above and beyond to make it worth the price. My husband and I got to Nagano station and the only train to get to the ryokan was out of service and we had to take a bus to the snow monkey park with all our luggage and the ryokan used their shuttle to pick us up. They also provide free shuttle service to the snow monkey park in the morning (timed) and free bagging storage. The staff also had amazing English and explained everything the ryokan had to offer as well as helping us with how to get to our next location. Aside from the staff being great, the room we stayed in was amazing (we had the traditional futons, you get to wear traditional yukatas during your stay, and you have access to 6 or so onsens on the premise (you can privately use alone or with your partner/friends/family) and all 9 public onsens in the town. Also, we did the half board and everything we ate was delicious!!!
Heather, 1-night trip
Verified

10/10 Exceptional

For my overnight trip to Nagano, my focus had always been to visit Togakushi Shrine for the giant cedar trees and Jigokudani Yaen Koen for the snow monkeys. This meant that I had to find lodging that was within a reasonable drive from both locations as one was west of Nagano and the other east. As I favored more of visiting Jigokudani Yaen Koen when there are lesser crowds, which meant early morning hours when the park just opens (keep in mind it takes 45 minutes to hike up to the park), I decided to go with Shibu Onsen Kukuya, which was comfortably situated in Shibu Onsen a small onsen town that is 10 minutes drive away from the park. My overall experience with this Ryokan style lodging was exceptional as they were easy to get in touch with, responsive with inquiries, English friendly and very accommodating to their guest needs. The food that came with my room reservation (dinner & breakfast) was comparable to fine dining that you would find in luxury hotels and restaurants from larger cities like Tokyo and Kyoto. The private onsens found within the premises as well as within certain rooms offer a very intimate and comfortable experience. As for the staff, they all offered a world class service from the moment they greet you to moment they bid you farewell, I was truly impressed by the attention to detail and professionalism that each staff member shared. Overall, Shibu Onsen Kokuya has exceeded my expectations and has provided me with an enjoyable and memorable experience.
Verified

10/10 Exceptional

Staff were out standing, very helpful. Love the 400 year old Ryokan - lots of steps. Perfect location.
Warren, 1-night trip
Verified

10/10 Exceptional

Amazing place! Loved the kaiseki and on site onsen experience
Jodi, 2-night trip
Verified

10/10 Exceptional

We absolutely loved our stay here. Everyone was so lovely and helpful. It was an amazing experience. We’re planning on coming back.
Julie, 1-night trip
Verified

10/10 Exceptional

This property was one of best stays I’ve ever had. The staff were extremely professional and courteous. Food/meals felt authentic and abundant. The onsens offered a more atheistic variety with the added privacy. We cant thank the staff enough for how polite and helpful they truly were!