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Swan Garden Hotel

3.0 star property
Hotel with restaurant, near Regency Specialist Hospital

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swan Garden Hotel

Executive Premier | Desk, blackout drapes, free WiFi, bed sheets
Front of property
Interior
32-inch flat-screen TV with satellite channels, TV
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Conference center
  • 2 meeting rooms
  • 24-hour front desk
  • Garden
  • Vending machine
  • Self-serve laundry
  • Conference space
  • Barbecue grills
Feel at home
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The price is $29
includes taxes & fees
$24 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows

Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Double Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
Electric kettle
Satellite channels
  • 200 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, Ensuite, City View

Superior Twin Room, 2 Twin Beds, Ensuite, City View | Desk, blackout drapes, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds, Ensuite, City View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Rainfall showerhead
Free bottled water
Electric kettle
  • 250 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Desk, blackout drapes, free WiFi, bed sheets

Family Suite, 3 Bedrooms

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Free bottled water
Electric kettle
Satellite channels
  • 580 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is $40
includes taxes & fees
$35 per night
Nov 25 - Nov 26
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About the neighborhood

Map
26 & 28, Jalan Suria 7, Bandar Seri Alam, Masai, Johor, 81750

What's nearby

  • Regency Specialist Hospital - 7 min walk - 0.7 km
  • AEON Tebrau City - 11 min drive - 13.1 km
  • Hospital Sultan Ismail - 12 min drive - 14.1 km
  • KSL City Mall - 14 min drive - 15.1 km
  • Johor Bahru City Square - 15 min drive - 18.1 km

Getting around

  • Senai International Airport (JHB) - 41 min drive
  • Seletar Airport (XSP) - 45 min drive
  • Singapore Changi Airport (SIN) - 58 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 30.6 miles/49.2 km
  • Kempas Baru Station - 20 min drive
  • JB Sentral - 23 min drive

Restaurants

  • ‪Restoran Habib - ‬3 min walk
  • ‪ZUS Coffee Bandar Seri Alam - ‬3 min walk
  • ‪The J - ‬5 min walk
  • ‪Restoran Osman - ‬1 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Swan Garden Hotel

Swan Garden Hotel features a rooftop terrace and puts you within a 15-minute drive of KSL City Mall and AEON Tebrau City. You'll have free perks like WiFi and self parking. Also, this hotel is within a short drive of Johor Bahru Customs, Immigration, and Quarantine Complex.

Languages

English, Malay

At a glance

Hotel size

  • 103 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Barbecue grills

What to do

  • Pool table

Working away

  • 2 meeting rooms
  • Conference center (5640 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 20 for adults and MYR 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property accepts credit cards and cash.

Also known as

Swan Garden Hotel Masai
Swan Garden Hotel
Swan Garden Masai
Swan Garden
Swan Garden Hotel Hotel
Swan Garden Hotel Masai
Swan Garden Hotel Hotel Masai

Frequently asked questions

Does Swan Garden Hotel offer free cancellation for a full refund?
Yes, Swan Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swan Garden Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Swan Garden Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Swan Garden Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Swan Garden Hotel and nearby?
Swan Garden Hotel has a garden.
Are there restaurants at or near Swan Garden Hotel?
Yes, there's an onsite restaurant.
What's the area around Swan Garden Hotel like?
Swan Garden Hotel is located a short 7-minute walk from Regency Specialist Hospital.

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Jamilah umar, 2-night trip
Verified Expedia guest review

8/10 Very Good

overall is good
Rizal, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Nordin, 1-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

there are restaurants, pharmacy nearby the hotel - very convenient
1-night romance trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

6/10 Good

12-night trip
Verified Expedia guest review

4/10 Fair

booked the toilet is too dirty and not well maintained.
2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

The restaurant staff not aware of my break fast booking [Vegetarian]. and when i request she was not friendly way taking my message.
1-night family trip
Verified Expedia guest review

8/10 Very Good

The aircon was a bit noisy. Bathroom not as clean as possible.
4-night business trip
Verified Expedia guest review

8/10 Very Good

the location, facilities, comfort, the staff, a very peaceful and safe area.
3-night trip
Verified Expedia guest review

8/10 Very Good

Not much to complain about the facilities but during weekend the Uptown nearby can be quite busy and noisy.
2-night business trip
Verified Expedia guest review

8/10 Very Good

More specific about the toilet attachment.
Adrena, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel with many eateries in the surrounding. The location is convenient.
Zameer, 3-night trip
Verified Expedia guest review

8/10 Very Good

Just right for short stay
Very convenience with surrounding walking distance facilities
SamaulAK, 1-night trip
Verified Expedia guest review

6/10 Good

Near to Uptown so convenient to get variety of food easily
Verified Hotels.com guest review

10/10 Exceptional

Nurul, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Extremely Disappointing
On the day of check-in, approximately 1 to 2pm, hotel staff emailed me saying, cannot access expedia website, therefore my booking is cancelled. When I called to check, she recommended a higher pricing garden room and I have to pay more for it, which I find totally unreasonable and ridiculous. I was also on my way there at the moment. I have to stop and call expedia and was assisted by Prakash from customer service. He was a pleasant officer and was helpful, but the info given by him was incorrect. I booked a family suite and also confirmed with him, if it comes with 2 bedrooms and he said yes absolutely thrice. I have the call recording as well. Upon reaching the hotel, I was given a pathetic single room, which has a queen bed and 2 single beds on the floor. I felt very uncomfortable and 1st time experiencing all this last min negatives issues. When I check with the recep, she said she has no others rooms. Breakfast time, when we enter, no staff to greet, instead were chit chatting away within them. Closed restaurant has mosquitoes on food. We felt uncomfortable as we friends 2 males & 2 females has no privacy and the price paid 189RM per night is NOT WORTH IT AT ALL! On the first day night, the male recep refuse to call taxi for us saying the service is unavailable and was busy shaking legs and texting in his mobile while we stand there looking at him. It was very irritating. The service level is very bad. WE ARE UNHAPPY CUSTOMERS! I would never recommend this hotel to any
Verified Expedia guest review

4/10 Fair

Verified Hotels.com guest review

6/10 Good

Acceptable hotel to stay
One of the better available hotel in the vicinity. Reasonable rates. Surrounding is good & convenient. I had stayed in the hotel for 7 consecutive days. Need improvements in housekeeping.
Verified Hotels.com guest review

8/10 Very Good

Convinience spot while in Masai.
It's sufficient enough for the price. Wi-fi a bit weak.
Verified Hotels.com guest review

10/10 Exceptional

Two days business in johor
It very comfortable as shops are within the arms length of the hotel. The staff are friendly and helpful. Rooms are clean and comforting.
Verified Hotels.com guest review