Upon arrival, we were informed by the staff that breakfast was temporarily unavailable at the hotel, requiring us to go to another hotel. After confirming the hotel, a 10-minute walk in the cold weather, the breakfast was available in the hotel on our fourth morning but was very basic and not worth the cost. The room provided was not the one displayed on the hotel.com website. The small windows made me feel frustrated and suffocated. The ensuite bathroom had issues with water flow and leaks. The room was small, and daily housekeeping was not provided. The sofa bed was uncomfortable, causing body pain, and appeared old. We were eventually given another room that matched the website's pictures.