We didn't even stay.We ended up cancing our reservations because i was told the hot tub was not working and would not be fixed. We were in town for an even and hot tun was a must.
Jo
3 泊の家族旅行
8/10
The hotel staff were very nice and acted in a professional manner. The pool area was clean. Rooms were very clean. Our only issues were that the shower drain in our room was clogged so we stood in a couple of inches of water while showering, and the weekday continental breakfast had miniscule gluten-free options.
Cletus
2 泊旅行
10/10
Wayde
1 泊旅行
2/10
We arrived and checked in. Got to our room and it was 79 and humid. The thermostat did not work. Called the front desk and someone came down and after about 10 minutes of playing with the breaker box got it working.
The next morning after breakfast we went back to the room to shower but the shower did not work. It took over 5 phone calls to the front desk and one hour before we were finally given access to another room to shower.
When I asked for a partial refund at checkout I was told the office manager would have to look into it because I booked through hotels.com. I left my contact information for this person to call me back and 10 days later and two calls into the property I have not heard back. I will be trying to get a refund through a lawyer or hotels.com at this point. Would rather sleep in my car than stay at this place again.
Kyle
1 泊旅行
6/10
kody
4 泊旅行
10/10
Daniel
1 泊旅行
2/10
Place was absolutely terrible. Set the thermostat at 68 at 9 pm at midnight it was 77 degrees in the room. There were hairs in the 1980s bathtub and honestly i wouldn’t recommend this place to an enemy
Aaron
1 泊旅行
8/10
Had a weeks long power outage, so we needed to stay in a hotel. It was pleasant, convenient and the staff was great!!!
The loaded bacon & cheese fries in the Grouse are absolutely the best!!!! The bartender, Brea was fantastic!!!
Jeffrey
1 泊の家族旅行
8/10
Our stay was good except for the fact we stayed next to the pool that was being remodeled and working started working at 7 and woke us up after getting in late from traveling.
Janice
3 泊旅行
10/10
Colton
1 泊旅行
10/10
Janet
3 泊旅行
10/10
Donald
3 泊の友人との旅行
10/10
Katie
2 泊旅行
8/10
Amy
1 泊の家族旅行
2/10
The bed was awful, felt like I was laying on concrete. Went to check out early and the person at the front desk could have cared less. Will NEVER stay here again
Emily
3 泊の家族旅行
4/10
Rebecca
2 泊旅行
8/10
All-in-all, a very pleasant stay. My only worry was the shower chair not quite fitting in the tub. However, I got it to work. Enjoyed the restaurant for lunch on Saturday. There was a separate event going on that we were able to peruse.
James
2 泊の家族旅行
6/10
Very disappointed the pool was closed and we were not informed before arrival. We picked this hotel because it had an indoor pool.
Julia
2 泊の家族旅行
4/10
When I opened the shower curtain I found a big glob of hair by the drain and more hair by the back of the shower with an opened bottle of shampoo. The shower was definitely not cleaned. I told the girl when I was checking out and she just shook her head but I never even heard an "I'm sorry"
Jennifer
1 泊の友人との旅行
10/10
Rooms and pool were great, but I would stay there just for the bar and restaurant. They had incredible food and a super fun vibe at the bar. I LOVE THIS PLACE!!!!!
Chad
2 泊の友人との旅行
4/10
We found the facility and rooms in bad need of a renovation. Rooms were dark and dingy. Hallways were dirty. There were youth sports teams staying on our floor so we spent the night listening to kids running up and down the hallways most of the night. I would not recommend staying here if you are in Altoona.
Fred
1 泊旅行
6/10
Overall not a bad stay could of been cleaner had to wipe Cheeto fingers off inside of door upon arrival