The front desk staff is not very hospitable.
The restaurant staff did not even notice when I ordered wine and it was ready on the counter, but only served it when I pointed it out. It's the worst even though it's not crowded. Cost-effectiveness is poor.
Can’t imagine a nicer place to have three days of rest and advinture
truett
truett、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 19 日
paulo
paulo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 8 日
A beautiful setting for this exquisite hotel.
The staff was attentive & professional.
The restaurant was incredible, extensive menu & delicious food.
We enjoyed having the staff start our fire in the room. A first class hotel in every way.
Cathy
Cathy、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 10 日
Excelente hotel, buen servicio y muchas actividades, quizás un poco frío y húmedo en la noche…
Guo
Guo、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 5 日
Very good
The best hotel in Machu Picchu
Camilo
Camilo、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 28 日
Precioso lugar
El lugar es espectacular, te sientes en un paraíso. La decoración muy linda, sobria, elegante, con elementos del lugar. El servicio y calidez del personal puede mejorar.
Rocio
Rocio、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 22 日
Amazing hotel
Beautiful spectacular rooms
Marcin
Marcin、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 18 日
Heather
Heather、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 9 日
Very friendly and attentive. Loving my stay!
Daniel
Daniel、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 27 日
Shane
Shane、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 11 月 17 日
The hotel was nice easy to get too, but it didnt feel like a 5* hotel, however the stay was nice and food was super good
raluca
raluca、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 11 月 17 日
Javier
Javier、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 16 日
Adel
Adel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 10 日
Property was very nice, but there warmed pools were not working and they didn’t offer nothing in compensation, very irresponsible from there part not to offer any compensation
Mauricio
Mauricio、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 13 日
Lovely rooms in a lush garden setting
gillian
gillian、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 10 日
Ricardo
Ricardo、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 8 日
Michael
Michael、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 7 日
Amazing!! The staff, grounds and rooms make this place shine! We were greeted by a lovely member of staff (Joel) at the train station who walked us back to the hotel and explained all the facilities and timings of breakfast etc… he was fantastic. The room was lovely and spacious, and quiet too! The hotel had a lovely charm about it and we truly had a relaxing stay. The bird walk is also very worth doing! Thanks Inkaterra for a lovely relaxing stay!
Jonathan
Jonathan、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 8 月 30 日
Restful stay in the laps of nature at Inkaterra
Overall a relaxing stay in the laps of nature after visiting Machu Pichu.
The hotel is conveniently located next to the Train station. If you are visiting Machu Pichu straight on arrival, do request the hotel to kindly collect your luggage whilst you make the trip up and return as only backpacks will be allowed on the bus to the site or on safe storage area at the entrance to Machu Pichu.
Staff were courteous and took all the care to make your stay restful.
Breakfast buffet spread is reasonable but the ala-carte options (included)are really good. Dinner options are also good hence we had it at the hotel on both nights.
A special mention to Maiteh who are tended to us who always had a smile and was courteous and helpful in selecting the relevant dishes as well taking care of the gluten free options for my missus.
A big shout to the Laundry team who returned the laundry in few hours instead of requested next day much to my surprise . They had a big smile when I was amazed on handing over the pack
Tips to fellow travellers
1. Do take the option for Nature walk around the property as the in-house forest rangers are great. We thoroughly enjoyed the Twilight walk with Shan who enlightened us about the hotels’ history, Inca culture, constellations and the hotels’ onsite tea plantations.
2. Shoe cleaning is free :)
Rajiv
Rajiv、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 8 月 27 日
Restful stay in the laps of nature at Inkaterra
Overall a relaxing stay in the laps of nature after visiting Machu Pichu.
The hotel is conveniently located next to the Train station. If you are visiting Machu Pichu straight on arrival, do request the hotel to kindly collect your luggage whilst you make the trip up and return as only backpacks will be allowed on the bus to the site or on safe storage area at the entrance to Machu Pichu.
Staff were courteous and took all the care to make your stay restful.
Breakfast buffet spread is reasonable but the ala-carte options (included)are really good. Dinner options are also good hence we had it at the hotel on both nights.
A special mention to Maiteh who are tended to us who always had a smile and was courteous and helpful in selecting the relevant dishes as well taking care of the gluten free options for my missus.
A big shout to the Laundry team who returned the laundry in few hours instead of requested next day much to my surprise . They had a big smile when I was amazed on handing over the pack
Tips to fellow travellers
1. Do take the option for Nature walk around the property as the in-house forest rangers are great. We thoroughly enjoyed the Twilight walk with Shan who enlightened us about the hotels’ history, Inca culture, constellations and the hotels’ onsite tea plantations.
2. Shoe cleaning is free :)
Rajiv
Rajiv、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 8 月 24 日
Very nice hotel in Aguas Calientes.
Room very big and nice in the middle of the forest.
Aguas Calientes in not very nice but the hotel is very close to the Main Street but at the same time very silent!
I would recommend
martina
martina、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 8 月 21 日
Positive: the guides. Eric for Machu Picchu was excelent. And the guy in the orchid tour was also good.
Negative: dinner service does not deserve 5 stars. Also, the shower changed from ice cold to boiling all the time.