Niseko Grand Hotel, nestled in the heart of Niseko, offers a serene retreat with an indoor mineral hot spring and rejuvenating spa services. Guests rave about the hotel's convenient ski shuttle and equipment rentals, making it easy to hit the slopes.
Niseko-Shakotan-Otarukaigan Quasi-National Park - 1 min walk - 0.0 km
Niseko Moiwa Ski Resort - 17 min walk - 1.5 km
Niseko Annupuri International Ski Area - 3 min drive - 3.1 km
Niseko Annupuri Gondola - 6 min drive - 3.1 km
Getting around
New Chitose Intl. Airport (CTS) - 132 min drive
Niseko Station - 15 min drive
Kutchan Station - 24 min drive
Kozawa Station - 41 min drive
Free train station pick-up
Free train station drop-off
Free ski shuttle
Free bus station shuttle
Restaurants
Eclat - 3 min drive
ぱらだいすヒュッテ - 9 min drive
高橋牧場 ニセコミルク工房 - 6 min drive
FORESTER LOUNGE - 3 min drive
The Lookout Cafe - 16 min drive
About this property
Niseko Grand Hotel
Niseko Grand Hotel features a free ski shuttle and puts you just a 5-minute drive from Niseko Moiwa Ski Resort and Niseko Annupuri International Ski Area. Guests looking for a bite to eat can check out Dining Akasaka, which serves breakfast and dinner. Also, Niseko Takahashi Dairy Farm and Niseko Annupuri Gondola are within a short drive. Ski storage, rentals, and lessons are also available.
At a glance
DONE
Hotel size
69 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the train station and bus station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Free train station shuttle from 9:00 AM to 6:00 PM*
Free bus station shuttle
DONE
Offsite
Free ski shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Shared microwave
Water dispenser
What to do
Hot springs
Shopping
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Fishing nearby
Working away
Conference space (2110 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Ski equipment rentals
Ski storage
Snow sports gear
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Ski
Free ski shuttle
Ski lessons
Ski storage
Ski rentals
Ski area nearby
Snowboarding nearby
Room amenities
Be entertained
20-inch LED TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas. There are hot springs on site.
Dining
Dining Akasaka - This restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1540 for children
Late check-out can be arranged for an extra charge of JPY 3300 (subject to availability)
Hosted evening meal costs JPY 6600
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay, Apple Pay, PayPay, Merpay, R Pay and WeChat Pay.
Guests with tattoos are welcome to use the onsite public bathing facilities.
Also known as
Niseko Grand Hotel
Niseko Grand
Niseko Grand Hotel Hotel
Niseko Grand Hotel Niseko
Niseko Grand Hotel Hotel Niseko
Frequently asked questions
Does Niseko Grand Hotel offer free cancellation for a full refund?
Yes, Niseko Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Niseko Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Niseko Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Niseko Grand Hotel?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 10 AM. Late check-out is available for a charge of JPY 3300 (subject to availability).
What is there to do at Niseko Grand Hotel and nearby?
Have fun with onsite winter activities like skiing. Additional recreation onsite includes hot springs.
Are there restaurants at or near Niseko Grand Hotel?
Yes, there's an onsite restaurant, Dining Akasaka.
What's the area around Niseko Grand Hotel like?
Niseko Grand Hotel is a short 17-minute walk from Niseko Moiwa Ski Resort and 16 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.
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Reviews
Niseko Grand Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
6.6
Location
7.6
Staff & service
6.6
Property conditions & facilities
Popular mentions
Onsen
Breakfast
Room
Service staff
Value
Trip
Restaurant
Car
Reviews
Verified
10/10 Exceptional
Feb 11, 2025
The included breakfast was excellent, the staff was great, and the onsen was very nice
Nolan
Nolan, 4-night trip
Verified
10/10 Exceptional
Jan 31, 2025
The staff was excellent everywhere you turned….the restaurant staff and food quality was exceptional!
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Feb 18, 2025
Breakfast and onsen were amazing! Clean facility and accommodation.
Daniel
Daniel, 4-night trip
Verified
10/10 Exceptional
Aug 2, 2023
wonderful hotel
hotel was good. staff service was excellent.
I recommend this hotel
HWA JIN
HWA JIN, 1-night trip
Verified
10/10 Exceptional
Aug 23, 2024
You cannot find any place better! The spa is old but amazing. I'd definitely come back in winter.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 20, 2025
Prince Hotel
Location was really good. Only about a 7 min walk to subway station. Hotel was amazing. I booked the club floor room, so could have spent zero yen on food for the whole trip if I really wanted to. The bar was absolutely perfect. Cocktails were amazing.
Omar
Omar, 7-night trip
Verified
8/10 Very good
Jun 23, 2025
The hotel was generally so good and satisfying.
All staff were kind and attentive, Onsen was very great, especially, the best thing was that we can enjoy it with all family members at the outdoor area~!!!
Also, Breakfast and dinner were super delicious ~!!!
This is highly recommended~~😍
But, one thing to be improved is bedding.
There were some stains and dust… should be kept clean.
YOUNG
YOUNG, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2025
This property is not far from the Annapuri Lifts and has regular shuttle busses heading to all the ski slopes! Also, the reason I chose it is the awesome onsen and large outside rotemburo! We were able to combine skiing and onsen enjoyment! Breakfast buffet was very good as well. Good value for the money and super friendly and helpful staff!
Christopher
Christopher, 6-night trip
Verified
6/10 Good
Mar 17, 2025
Staff are nice. The service was perfect. We love the onsen and breakfast. Just the furniture are too old and defective, not a classic style but really old. But it is still very good experience as the price is very reasonable.
CHEUK TUNG
CHEUK TUNG, 6-night trip
Verified
10/10 Exceptional
Jan 13, 2024
Incredible open-air bath -- recommend visiting in the winter.
Not a lot of areas close by to eat, but accessible via car.
Juan Lorenzo
Verified
10/10 Exceptional
Dec 31, 2024
We actually loved staying here and the food upstairs in the restaurant is excellent. The rooms are comfy and the access to the mixed onsen is excellent. Probably one of our favourite parts. I will say that the shower in the rooms were very average. Plenty of hot water but it’s a very small setup and feels more like a van than a hotel.
Katherine
Katherine, 3-night trip
Verified
8/10 Very good
Dec 29, 2023
Service was excellent, rooms are Japanese style and partly newly renovated. Breakfast and restaurant is nice. The Hotel is quite old and the inside Onsen needs some renovation. Outside onsen is wonderful but many foreigners ignore rules, which is sad (eg. drink beer in onsen or women come to men’s area). For skiing the hotel is perfect and provides great value for its rates.
Steffen
Steffen, 4-night trip
Verified
10/10 Exceptional
Feb 6, 2024
Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.
steven
steven, 4-night trip
Verified
8/10 Very good
Jan 9, 2025
It's a great location if you plan on skiing/snowboarding in Annupuri or Grand Hirafu area as their free shuttle goes there and back. If you want to eat though, there's only a few options as taxi is limited if you didn't rent a car. They do have free breakfast which is delicious and their dinner buffet sufficed but not for the price of ¥4500/ person. The free onsen is the highlight after a long day at the slopes. The staff are helpful and friendly. Don't expect a free late checkout as you pay more per hour per room rate. They do offer pick up and drop off shuttle to the bus station for Sapporo/CTS airport. All in all, the stay was great for our family of 7.
Roshelle Han
Roshelle Han, 3-night trip
Verified
10/10 Exceptional
Feb 24, 2024
This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice.
The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose.
It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door.
I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort.
I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier.
Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.
Shawn
Shawn, 7-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Great hotel, but not close to the slopes. There is a frequent shuttle bus if you're ok with that.
William
William, 4-night trip
Verified
8/10 Very good
Dec 27, 2024
nice staffs and beautiful onsen
H Y Papana
H Y Papana, 7-night trip
Verified
8/10 Very good
Feb 11, 2023
Property is dated, but onsen and shuttle around the mountain made it a good stay.
Karly
Karly, 5-night trip
Verified
10/10 Exceptional
Jan 14, 2024
Great shared onsen
Simon
Simon, 1-night trip
Verified
8/10 Very good
Aug 8, 2023
Good stay
The onsen is good but the hotel is overall a bit old. The price is reasonable with breakfast included.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 11, 2023
Staff. Best onsen
kade
kade, 1-night trip
Verified
10/10 Exceptional
Feb 12, 2023
Loved the Onsen at the hotel. Staff is very welcoming and helpful. Breakfast is great at the hotel. The only downside is the distance to most restaurants. Shuttle service to the ski hills is super convenient and well timed. Would suggest renting a car if you have a group of 4 or more. Great experience though, definitely recommend.
Justin
Justin, 7-night trip
Verified
8/10 Very good
Feb 20, 2025
The dinners were the same every night wiht little variation. Not good for a week's stay. Facilities are run down.
Bruce
Bruce, 7-night trip
Verified
10/10 Exceptional
Mar 17, 2024
Amazing. Staff not very friendly, but okay
Kevin
Kevin, 5-night trip
Verified
4/10 Fair
Feb 5, 2024
Old and tired
The hotel needs a good renovation. Very old and tired.
The rooms I booked (Japanese style vs western style) were not respected, and one of the rooms did not have a shower.
The onsen is good but too many people using it do not how to behave and really ruin the experience.