10/10 Exceptional
Terrific hotel and staff.
Chad
Chad, 3-night trip
citizenM New York Times Square
Boutique hotel with restaurant, near Broadway
Choose dates to view prices
Experience the vibrant energy of Broadway at citizenM New York Times Square. Enjoy 24/7 dining at CanteenM, featuring delicious vegetarian options, or unwind with a workout in the 24-hour gym. With helpful staff and a convenient location near Radio City Music Hall and Rockefeller Center, this upscale boutique hotel is perfect for those who want to be in the heart of it all.
9.4
Exceptional
Popular amenities
- Free WiFi
- Air conditioning
- Bar
- 24/7 front desk
Main amenities (12)
- Housekeeping (on request)
- Restaurant and bar/lounge
- Breakfast available
- 24-hour fitness center
- Coffee shop/cafe
- Business center
- 24-hour front desk
- Coffee/tea in a common area
- Communal living room
- Front-desk safe
- Snack bar/deli
- Water dispenser
Feel at home (6)
- Children stay free
- Private bathroom
- Television
- Blackout drapes/curtains
- Elevator
- In-room climate control (air conditioning)
$152 nightly
$178 total
Apr 12 - Apr 13
Total with taxes and fees
Why we love this property
City center art showcase
The boutique hotel's city center location offers a visual feast with its captivating local artist showcase, blending urban vibrancy with creative expression.
Dining around the clock
Savor vegetarian cuisine at the 24-hour restaurant. Explore a cafe and bar, or opt for the buffet breakfast at this hotel.
Dream-worthy sleep
Drift into blissful slumber on pillowtop mattresses with premium bedding. Blackout drapes ensure total darkness while hydromassage showerheads refresh.
Room options
Room, 1 King Bed
7.0Good
2 reviews
- 151 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Room, 1 King Bed (High Floor)
8.8Excellent
12 reviews
- City view
- 151 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
- 151 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Premium Room, 1 King Bed (View)
10.0Exceptional
5 reviews
- 151 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
218 West 50th Street, New York, NY, 10019
What's nearby
- Broadway - 1 min walk - 0.1 km
- Times Square - 2 min walk - 0.2 km
- Rockefeller Center - 3 min walk - 0.3 km
- Broadway Theatre - 3 min walk - 0.3 km
- Radio City Music Hall - 5 min walk - 0.5 km
Getting around
- Teterboro, NJ (TEB) - 18 min drive
- Linden, NJ (LDJ) - 29 min drive
- LaGuardia Airport (LGA) - 37 min drive
- Newark Liberty Intl. Airport (EWR) - 42 min drive
- John F. Kennedy Intl. Airport (JFK) - 61 min drive
- Grand Central - 42 St. Station - 17 min walk
- New York W 32nd St. Station - 19 min walk
- Penn Station - 20 min walk
- 50 St. Station (Broadway) - 1 min walk
- 50 St. Station (8th Av.) - 2 min walk
- 49th St. Station - 4 min walk
Restaurants
- Din Tai Fung - 2 min walk
- Junior's Restaurant - 2 min walk
- Ellen's Stardust Diner - 2 min walk
- Carnegie Diner & Cafe - 1 min walk
- McDonald's - 2 min walk
About this property
citizenM New York Times Square
When you stay at citizenM New York Times Square, you'll be in a fantastic location, just a 5-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves vegetarian cuisine. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's only a short walk to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away.
At a glance
Hotel size
- 230 rooms
- Arranged over 17 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is 11 AM
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
- Guests are recommended to download the property's CitizenM mobile app before check-in
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- No onsite parking
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6 AM–11 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
- Snack bar/deli
- Water dispenser
Traveling with children
- Children stay free (see details)
Working away
- Business center
- Coworking spaces
Services
- 24-hour front desk
- Multilingual staff
Facilities
- 1 building/tower
- Built in 2014
- Safe-deposit box at front desk
- Television in common areas
- Communal living room
- 24-hour fitness center
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- Local artist showcase
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- 100% renewable energy
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Water dispenser
- Reusable cups only
Accessibility
- Elevator
- Elevator door width (inches): 38
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 34
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Closed captioned TV
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- iPad
- 43-inch Smart TV
- Digital TV channels
Home comfort
- Air conditioning (climate-controlled) and heating
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Premium bedding
- Pillowtop mattress
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Eco-friendly toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
More
- Housekeeping on request
- In-room safe (laptop compatible)
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
- Mobile key entry
Special features
Dining
CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 22.50 per person
- Late check-out can be arranged for an extra charge of USD 69 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID - MRMDUS33
Also known as
citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York
Frequently asked questions
Does citizenM New York Times Square offer free cancellation for a full refund?
Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM New York Times Square?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM New York Times Square?
Sorry, there's no onsite parking at citizenM New York Times Square.
What are the check-in and check-out times at citizenM New York Times Square?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at citizenM New York Times Square?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at citizenM New York Times Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near citizenM New York Times Square?
Yes, CanteenM - open 24/7 offers vegetarian cuisine.
What's the area around citizenM New York Times Square like?
CitizenM New York Times Square is in Manhattan, a short 1-minute walk from 50 St. Station (Broadway) and 3 minutes' walk from Times Square. Travelers say the area is walkable and good for shopping.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
citizenM New York Times Square Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
What guests liked
- Breakfast options were fresh, plentiful, and of high quality, with many guests praising the variety and quality of the food. (34 reviews)
- Excellent dining options were available nearby and the property's own food and drink options were also highly praised. (10 reviews)
- The gym at this property was great and appreciated by multiple guests. (4 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationBedViewLobbyBreakfastShowerRooftop barCities10/10 Exceptional
Amazing stay in downtown NYC
Ioannis
Ioannis, 7-night trip
10/10 Exceptional
Great location, clean room, friendly staff.
Elaine
Elaine, 3-night trip
10/10 Exceptional
Everything I needed was walking distance! Manx good shops, cafes and restaurants close by. Lots of attractions to visit too. The only thing I felt was missing at the hotel was a pool.
Dalia
Dalia, 2-night trip
10/10 Exceptional
Great location and very friendly staff.
Khaled
Khaled, 5-night trip
10/10 Exceptional
Amazing staff and very nice rooms!
Kyla
Kyla, 5-night trip
10/10 Exceptional
Great staff, great location!
Kelsey Katrina
Kelsey Katrina, 4-night trip
8/10 Very good
Great location and very modern decor
Elyse
Elyse, 3-night trip
10/10 Exceptional
Great location ,cool decor ,friendly staff!
Clodagh
Clodagh, 4-night trip
10/10 Exceptional
Staff was very nice, place was very clean, everything just like the pictures
manuela
manuela, 3-night trip
10/10 Exceptional
Every employee we encountered was incredibly kind. What a lovely stay!
Haley
Haley, 3-night trip
10/10 Exceptional
very atencious staff, great room , bar with wanderfull drinks it was perfect
Fellipe
Fellipe, 7-night trip
10/10 Exceptional
The staff is awesome and hotel is clean
I Chieh
I Chieh, 10-night trip
10/10 Exceptional
Room was nice and friendly staff
Cindy
Cindy, 3-night trip
10/10 Exceptional
The hotel was very nice and cozy. We did not eat at the breakfast but the bar was nice. The decor was very unique and nice. We absolutely loved the atmosphere of the hotel.
Crystal
Crystal, 1-night trip
10/10 Exceptional
Great and convenient place
Eunhye
Eunhye, 3-night trip
10/10 Exceptional
Staff was amazing and really good service
maxime léon
maxime léon, 3-night trip
10/10 Exceptional
Really impressed with this place. The room had a genuinely futuristic feel to it. Everything in the room was controlled via iPad, from lighting to temperature, which made the whole stay feel seamless and convenient
Rooms were clean and well-maintained, no complaints there. The location was excellent, easy to get to where we needed to go without much hassle. Staff were friendly and helpful throughout.
Only minor gripe is that the elevators can be slow to arrive at times, but it’s a small inconvenience and hardly a dealbreaker. Would absolutely stay here again.
Qingrong
Qingrong, 3-night trip
10/10 Exceptional
Clean and friendly staff.
Oscar
Oscar, 4-night trip
10/10 Exceptional
Awesome hotel
Joshua
Joshua, 5-night trip
10/10 Exceptional
The staff was absolutely excellent! Great location. Cool vibe!!
Dawn
Dawn, 1-night trip
10/10 Exceptional
Wonderful place and helpful staff!
Mohammad Ali
Mohammad Ali, 2-night trip
8/10 Very good
Room was clean and staff was very friendly and helpful.
Efren
Efren, 4-night trip
10/10 Exceptional
Beautiful clean hotel and the bed was super comfortable!
Lisa Michelle
Lisa Michelle, 4-night trip
10/10 Exceptional
Comfortable room, clean and great location.
Jere
Jere, 2-night trip
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