Staff was extremely helpful and pleasant. We were able to check in early which was very important as we needed to change for a wedding. Our room would not lock when we were leaving for the wedding but a staff member who was just down the hall cleaning a room came to our aide and was able to get the door to lock. The rooms are spacious, but this is an aging hotel. The hallways and rooms have an odd odor. We had rented to two rooms, my daughter's room had a tub which had what looked like mold in the tub so she and her husband did not use it. They used the shower in our room. In our room, one of the lamps were broken. Like many of the hotels at this price point it could use a makeover, but it suited our purposes, was relatively clean. The breakfast was good for a hotel breakfast, had both hot and cold items and the staff member working the area was prompt to refill items. Did not see a waffle station, which some Holiday Inn's do have. Nice little outside area with some tables and chairs, where you could sit for breakfast when it is nice and we would have sat outside but people smoking in that area, so it made unusable for those who don't smoke. Had what seemed like a nice pool but did not use it and did not see anyone in it. The problem I would have with the pool (and is an issue at many hotels), is that it is behind clear glass that is viewable to everyone in the lobby and coming and going from rooms and the one elevator. I am not comfortable being on display.