very nice room
very clean room
very good sight for sea and sunset
pon
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2015年1月24日
We'll never forget the nightmare in this hotel
This hotel was terrible. I'll never use this hotel again. After I handed out the reservation sheet to the hotel at around 9:00 p.m., they said to us wait and sit down on the sofa. I asked the front many times when we could check in the hotel but they said wait for a moment. They waited us for more than one hour and at last they told us your room was overbooked!! (Email from Expedia says our room is ensured until midnight without any confirmation) The staff service in the front was terrible. They knew that the hotel was over booked at first and waited for us for more than one hour. They didn't even apologize to us for our waiting and the overbooking. Then, they asked us to stay at the other hotel near Ombak hotel. We reluctantly said yes since they said the replaced hotel is equivalent to Ombak hotel. But the room in the replaced hotel was awful since the facilities were old, the room smelled like mold, water in the bathroom was green. However the staff service in the front was much better than Ombak hotel. When going back to my home and checking the price on the Internet, I found that a charge for the room of the replaced hotel was more than one hundred dollars cheaper than that of Ombak hotel. Ombak hotel said the replaced hotel was equivalent to Ombak hotel. I made a complaint about this to the Ombak hotel, but they said we couldn't do any refund for this. I’ll never use Ombak hotel. This hotel is not four star hotel, but would be three star hotel or less.
Mas
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2015年1月24日
Worst hotel in my life
The staff service was terrible. We didn't feel any hospitality from this hotel.
umi
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2014年10月4日
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月22日
Quiet hotel by the lagoon.
By the lagoon in Langkawi. Nice seeview but no swimming in the sea close by. Ok pool area but no pool bar or any way to get a beer or a glass of vine as this hotel is muslim friendly. We did not try the breakfast or restaurant for dinner. The price considered (600 USD for 6 nights) makes it ok. We traveled the island using Grab.
Peter
Peter、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
L’hôtel est vraiment beau et le personnel très à l’écoute. Ce qui est dommage c’est qu’on ne peut pas nager sur la plage ni se poser. Nous avions prit l’option « vue sur la mer » mais on ne l’a voyait presque pas
Fatima
Fatima、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月23日
宿泊されたお客様
3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月13日
Oasis with a seaview
Lovely stay and the staff were simply amazing. The room was so spacious, bed was amazing and so big and the cot for the baby was perfect.
The room is up a flight of stairs and we had a pram-- staff were very helpful around helping us with bags and stairs.
Hotel is near airport but can't hear anything which made the experience of a late flight in with a baby so much easier.