The staff was very friendly and accomodating. Mary, who cleaned the room does great work. Alphonso, the bartender, makes the best Marguerita in Bucerias ( I ordered one at all of the 10 restaurants I went to ). The restaurant food was good. The laundry service was fast and everything folded nicely. Paco, jack of all trades, moved like an energiser bunny. Rose, at reception, was very accomodating - from calling taxis to providing information. Lots of palapas in front on beach, and many loungers around the pool. They get lots of repeat business. It's a gem of a place !!