10/10 Exceptional
Very good service and superb river view from my room. The staff are sincere and helpful.
Hoi Chi
Hoi Chi, 2-night trip
Hotel New Otani Saga
Hotel with 3 restaurants, near Yoka Shrine
Choose dates to view prices
Located near Saga Balloon Museum, Hotel New Otani Saga offers a serene retreat with a hair salon, dry cleaning services, and on-site restaurants serving Japanese cuisine. Connect to in-room WiFi and enjoy the helpful staff's top-notch service.
8.4
Very good
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- Bar
- Laundry facilities
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- 3 restaurants and bar/lounge
- Breakfast available
- Room service
- Meeting rooms
- 24-hour front desk
- Air conditioning
- Front-desk safe
- Laundry service
- Self-serve laundry
- Hair salon
- Concierge services
Feel at home (6)
- Refrigerator
- Private bathroom
- Television
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
$61 nightly
$67 total
Apr 30 - May 1
Room options
Showing 17 of 17 rooms
Executive Double Room, Non Smoking
8.0Very good
1 review
- Garden view
- 269 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Executive Room, 1 Semi Double Bed, Non Smoking
8.8Excellent
6 reviews
- City view
- 194 sq ft
- Sleeps 2
- 1 Large Twin Bed
Executive Twin Room, Non Smoking
8.8Excellent
3 reviews
- Garden view
- 269 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Japanese Room, Non Smoking
- Garden view
- 334 sq ft
- Sleeps 5
- 1 Twin Futon
Standard Triple Room, Non Smoking
8.8Excellent
9 reviews
- Garden view
- 269 sq ft
- Sleeps 4
- 3 Twin Beds
Standard Room, 1 Semi Double, Non Smoking
7.4Good
11 reviews
- City view
- 194 sq ft
- Sleeps 2
- 1 Large Twin Bed
Standard Twin Room, Non Smoking
9.0Wonderful
12 reviews
- Garden view
- 269 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Executive Triple Room, Non Smoking
8.0Very good
3 reviews
- Garden view
- 269 sq ft
- 1 bedroom
- Sleeps 4
- 3 Twin Beds
Standard Twin Room - Non-Smoking
- Sleeps 2
Executive Single Room - Non-Smoking
- Sleeps 2
Executive Twin Room - Non-Smoking
- Sleeps 2
Double Room - Non-Smoking
- Sleeps 2
Standard Triple Room - Non-Smoking
- Sleeps 3
Executive Triple Room - Non-Smoking
- Sleeps 3
Single Room - Non-Smoking
- Sleeps 2
Executive Double Room with Small Double Bed-Non-Smoking
- Sleeps 2
Japanese-Style Room
- Sleeps 4
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About the neighborhood
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
What's nearby
- Saga Prefectural Government Office - 3 min walk - 0.3 km
- Saga Balloon Museum - 6 min walk - 0.5 km
- Saga Prefectural Art Museum - 10 min walk - 0.9 km
- Saga Castle History Museum - 11 min walk - 1.0 km
- Saga Castle - 13 min walk - 1.1 km
Getting around
- Ariake Saga Airport (HSG) - 23 min drive
- Fukuoka Airport (FUK) - 70 min drive
- Setaka Station - 22 min drive
- Minami-Setaka Station - 22 min drive
- Saga Station - 26 min walk
Restaurants
- Starbucks - 6 min walk
- Museum Kitchen HARU cafe - 8 min walk
- HAMBURG & BAR POT - 8 min walk
- JONAI SQUARE - 11 min walk
- さがんれすとらん 志乃 - 9 min walk
About this property
Hotel New Otani Saga
When you stay at Hotel New Otani Saga, you'll be in a great location, within just a 10-minute walk of Yoka Shrine and Saga Balloon Museum. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out Lotus, one of 3 restaurants, which serves breakfast, lunch, and dinner. Also, Saga Prefectural Art Museum and Saga Castle are within a 15-minute walk. Fellow travelers love the helpful staff.
At a glance
Hotel size
- 102 rooms
Arriving/Leaving
- Check-in start time: 2 PM; Check-in end time: 2 AM
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
- 3 restaurants
- Bar/lounge
- Room service (limited hours)
Traveling with children
- Bed rails
Working away
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
Facilities
- Safe-deposit box at front desk
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 39
- Wheelchair-accessible parking
- 2 on-site accessible parking spaces
- Front entrance ramp
- Wheelchairs available on site
- Well-lit path to entrance
Room amenities
Be entertained
- LED television
- Digital TV channels
- Pay movies
Home comfort
- Air conditioning and heating
- Slippers
- Iron/ironing board (on request)
Sleep well
- Down comforter
- Blackout drapes/curtains
- Premium bedding
Freshen up
- Private bathroom
- Deep soaking bathtub
- Shower/tub combination
- Bidet
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi and wired internet
- Phone
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
Special features
Dining
Lotus - This restaurant serves breakfast, lunch, and dinner.
Kusunoki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Taikan-en - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Green Breeze - Onsite lobby lounge.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately JPY 3107 for adults and JPY 1553 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga
Frequently asked questions
Does Hotel New Otani Saga offer free cancellation for a full refund?
Yes, Hotel New Otani Saga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Otani Saga?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel New Otani Saga?
Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.
What is there to do at Hotel New Otani Saga and nearby?
Recommended spots to visit include Yoka Shrine (4-min walk) and Saga Balloon Museum (9-min walk), along with Saga Prefectural Art Museum (11-min walk) and Saga Castle (14-min walk).
Are there restaurants at or near Hotel New Otani Saga?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine.
Does Hotel New Otani Saga have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel New Otani Saga like?
Hotel New Otani Saga is in the heart of Saga, a short 6-minute walk from Saga Prefectural Government Office and 11 minutes' walk from Saga Prefectural Art Museum.
Have a question?
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Hotel New Otani Saga Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
8.4
Staff & service
7.8
Property conditions & facilities
10/10 Exceptional
Very relaxing stay for us at this hotel… beautiful view of the water…
Donald
Donald, 1-night trip
10/10 Exceptional
good hotel!
Masafumi
Masafumi, 1-night trip
10/10 Exceptional
Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Kevin
Kevin, 2-night trip
10/10 Exceptional
The staff was very friendly and help for all information around the hotel.
Marli
Marli, 2-night trip
10/10 Exceptional
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Jeongeun
Jeongeun, 2-night trip
8/10 Very good
Beautiful hotel
It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
William
William, 1-night trip
8/10 Very good
room is clean. However, due to the thin wall and old building, there were lots of noises from up/down and sides. The building is old. Unfortunately, it is not worth to pay the cost. It was number one hotel in Saga. Breakfast was ok.
Eiji
Eiji, 3-night trip
6/10 Good
no air conditioning in november
PO YUK
PO YUK, 3-night trip
8/10 Very good
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Hui Ping
Hui Ping, 1-night trip
8/10 Very good
Good
Hotel in Saga city with good value
Hung Fai
Hung Fai, 2-night trip
10/10 Exceptional
Spacious room and clean.
Old design but still in good condition.
Park nearby, quiet and nice view.
Yu Ching
Yu Ching, 1-night trip
10/10 Exceptional
Good choice
Everything is good except the smells of smoking in the corridor.
Location is fantastic.
Youngil
Youngil, 1-night trip
8/10 Very good
Nice!
Sin Tung
Sin Tung, 1-night trip
8/10 Very good
Nice hotel in a very nice/quiet area
Great stay despite the horrendous weather. Hotel's 30min walk from the station in a nice/quiet area (10min bus ride). Spacious, clean room and very good breakfast. Bit pricy but this was GW. Good restos within a walking distance.
nicolas
nicolas, 2-night trip
8/10 Very good
It was clean and convenient. Good !
HYUNGSIK
HYUNGSIK, 1-night trip
10/10 Exceptional
Good
Sohyun
Sohyun, 1-night trip
10/10 Exceptional
A 5 star staff
My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stephen
Stephen, 1-night trip
8/10 Very good
staff service need to improve and well trained
Kwong Yan,
Kwong Yan,, 1-night trip
6/10 Good
The hotel is a bit old. Dust is left on top of some places in the room. The price is not very acceptable. The only reason I chose this hotel is because I do not have a better option.
CHUNG KIT
CHUNG KIT, 1-night trip
6/10 Good
Breakfast is not so good.
Breakfast menu is not so good as we caccot have poor foods and services.
hidekazu
hidekazu, 1-night trip
6/10 Good
Air conditioning need to be repaired
penny
penny, 1-night trip
4/10 Fair
Air conditioner is'nt go well.
Very hot room.
Takashi
Takashi, 1-night trip
6/10 Good
If you book 3 person per room,don recommend,becas there are only one blanket for the extra bad.the room temperature can’t adjust ,if you want additional blanket,they will ask you why don open the heater or close the air-conditioner.First of all.my room didn’t provide any heater ,they may not well know of their facilities.Secondly,how come you suggest me close the air conditioner rather than provide me one more blanket?I believe their arrive is totally below average
tak chun
8/10 Very good
加湿器がうるさかったので、寝るときに切って寝た
SHIGERU
SHIGERU, 1-night trip
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