They should stop their online reservation until they fix their system, its inconvenient for the people who will going to rent and they already charge your credit card because you do not know that they have problem in their system and its too late for you to cancel the reservation and when you get to their building you need to pay cash over your pocket because you no longer have a choice. Very tirreble, its good thing that I bring extra peso during my vacation or else I dont know where to stay, I cant withdraw money and I have appointments close to that area the next morning, thats why I rented that place. What a terrible place. I will not coming back again. Until now I did not yet get my refund.
Elizabeth
Elizabeth、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月21日
Ma pire expérience depuis 10 ans
Hôtel de plus en plus sale, des cafards dans les chambres, la fenêtre de la chambre qui ne ferme pas, de l'eau rarement chaude, très bruyant mais le comble a été de nous demander de payer 3500 PHP de plus que le prix payé à l'origine car les conditions ont changé depuis que nous avons réservé, notamment le petit déjeuner est compris... Hormis le fait que le petit déjeuner ne coûte que 150php, je trouve inadmissible de nous obliger à payer 3500php de plus certainement pour se faire de l'argent car c'est le weekend du Sinulog. Je ne recommande pas cet hôtel et après 10 ans que ma femme et moi venons régulièrement dans cet hôtel, nous n'y viendrons plus.
Stéphane
Stéphane、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年10月13日
toilet cover seat was gone. its hard to get a taxi. no security in the lobby. shower look like they never clean up.
Roselyn
Roselyn、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年2月22日
This property is so far from the photos and amenities described. DO NOT BOOK. The walls and plaster are peeling the bathrooms mild and mildew. Only one bed was made and the second was vinyl. AC was noisy and outside the window was a vent which started at 6am like a freight train. The area is less than desirable.
宿泊されたお客様
2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年1月9日
Robuen
Robuen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月31日
I booked the room for my brother but since I’m not so good with online stuff. I didn’t get to put his name in the booking. I called Expedia customer service to ask for help but was told that it’s the hotel that could not help me. So I just paid something that I didn’t get to avail. So disappointed for both Expedia and the Express Inn Cebu
Sherry Ann
Sherry Ann、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年10月5日
hotel's only strong point: hot shower
1. i can deal with poor/so-so facilities. even if the hotel does not look good, even if you have very very old/overused towels, even if the toilet bowl is a bit dirty and the shower head, a bit rusty, all good with me.
2. i just wish the hotel staff were a little bit more considerate during checkin. i already showed you my payment receipt. you still wouldn't let me checkin just because it's not reflected in your system. you didn't even offer to help sort the problem out.
3. i hope you don't enter the guests room before they checkout. your excuse/reason for doing so is unacceptable. it also caused inconvenience on my part because i had to wait until you find the person who has the key to my room.
ian francis
ian francis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年6月21日
maryjoy
maryjoy、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年5月23日
It was terrible. Dirty, dusty, toilet flush is broken, many cockroach. Towel 3-4 days used before they change it.
Aileen
Aileen、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年5月14日
Very good
Nice
HERMINIA VERA ALITA
HERMINIA VERA ALITA、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年4月2日
Cold shower
The room was decent. The bed was a common uratex 6" foam mattress. It wasn't good for my back but I survived. The price was fair. The shower was unfortunately cold.