10/10 Exceptional
We stayed only for a night due to a road trip scheduled. It was a very pleasant stay with some stunning views.
Manju
Manju, 1-night trip
Lake Saroma Tsuruga Resort
Lakefront resort in Kitami with 2 restaurants and bar/lounge
Choose dates to view prices
Nestled by the sea, Lake Saroma Tsuruga Resort offers a serene escape with its indoor mineral hot spring and steam room. Unwind in the garden, indulge in Fusion cuisine at one of two on-site restaurants, or enjoy bike rentals and coffee/tea in the lobby.
8.6
Excellent
Popular amenities
- Onsen
- Airport transfer
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Hot springs
- Free airport shuttle
- Steam room
- Coffee shop/cafe
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Garden
- Library
- Computer station
Feel at home (6)
- Refrigerator
- Television
- Garden
- Daily housekeeping
- Laundry facilities
- Elevator
$221 nightly
$246 total
Apr 12 - Apr 13
Room options
Check availability for these dates
Showing 7 of 7 rooms
Standard Twin Room with Shower, Non Smoking (Lake View)
8.0Very good
3 reviews
- Lake view
- 248 sq ft
- Sleeps 2
- 2 Twin Beds
Superior Twin Room with Shower, Non Smoking (Lake View)
9.0Wonderful
2 reviews
- Lake view
- 248 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Japanese Style Room,Non Smoking (Lake View)
- Lake view
- 484 sq ft
- 1 bedroom
- Sleeps 4
- 4 Twin Futons
Japanese & Western Style Room,Non Smoking (Lake View)
- Lake view
- 484 sq ft
- Sleeps 4
- 2 Twin Beds and 2 Twin Futons
Deluxe Twin Room, Non Smoking (Lake View)
- Lake view
- 495 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds and 1 Twin Futon
Moderate Twin Room-Lakefront, Non Smoking
- Partial lake view
- 495 sq ft
- Sleeps 3
- 2 Twin Beds and 1 Twin Sofa Bed
Economy Twin Room with Shower-Lakefront, Non Smoking
- Partial lake view
- 248 sq ft
- Sleeps 2
- 2 Twin Beds
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About the neighborhood
306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216
What's nearby
- Abashiri Quasi-National Park - 1 min walk - 0.0 km
- Lake Saroma Wakka Nature Centre - 17 min walk - 1.5 km
- Okhotsk Ryuhyo Museum - 43 min drive - 45.2 km
- Abashiri Prison Museum - 44 min drive - 45.6 km
- Tokyo University of Agriculture - 49 min drive - 49.4 km
Getting around
- Memanbetsu Airport (MMB) - 58 min drive
- Okhotsk - Monbetsu Airport (MBE) - 69 min drive
- Yobito station - 38 min drive
- Free airport shuttle
Restaurants
- レストハウス ところ - 8 min drive
- 鮨の安さん - 9 min drive
- La Mer Restaurant - 3 min walk
- 松寿し - 9 min drive
- Histoire - 1 min walk
About this property
Lake Saroma Tsuruga Resort
Enjoy your visit to Kitami with a stay at Lake Saroma Tsuruga Resort. Guests looking for a bite to eat can check out La mer, one of 2 restaurants, which serves Fusion cuisine. A free airport shuttle, a bar/lounge, and a steam room are other highlights.
At a glance
Hotel size
- 68 units
- Arranged over 4 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: 7:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 10 AM
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed (dogs only, 1 total, up to 11 lbs per pet)*
- Service animals welcome
- Specific rooms only, restrictions apply*
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Electric vehicle charging point on site
Transfers
- Free airport shuttle from 10:00 AM to 4:00 PM
Other information
- Smoke-free property
Property amenities
Food and drink
- 2 restaurants
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
What to do
- Hot springs
- Pool table
- Table tennis
- Bicycle rentals nearby
- Hiking/biking trails nearby
Working away
- Computer station
Services
- 24-hour front desk
- Tour/ticket assistance
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Bicycle rentals
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Garden
- Library
- Fireplace in lobby
- Steam room
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible path to elevator
Room amenities
Be entertained
- 32-inch LCD TV
- Digital TV channels
Home comfort
- Air conditioning and heating
- Electric kettle
- Slippers
Sleep well
- Premium bedding
Freshen up
- Bidet
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi
Food and drink
- Refrigerator
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.
Dining
La mer - This buffet restaurant specializes in Fusion cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of JPY 3300 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
Also known as
Lake Saroma
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga
Resort Lake Saroma Tsuruga Resort Kitami
Kitami Lake Saroma Tsuruga Resort Resort
Resort Lake Saroma Tsuruga Resort
Lake Saroma Tsuruga Kitami
Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort Kitami
Frequently asked questions
Does Lake Saroma Tsuruga Resort offer free cancellation for a full refund?
Yes, Lake Saroma Tsuruga Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lake Saroma Tsuruga Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of JPY 3300 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Lake Saroma Tsuruga Resort?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Lake Saroma Tsuruga Resort?
Yes, a free airport shuttle is available from 10:00 AM to 4:00 PM on request.
What are the check-in and check-out times at Lake Saroma Tsuruga Resort?
Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM.
What is there to do at Lake Saroma Tsuruga Resort and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation onsite includes hot springs. Enjoy amenities like a steam room and a garden.
Are there restaurants at or near Lake Saroma Tsuruga Resort?
Yes, there are 2 onsite restaurants, featuring Fusion cuisine.
What's the area around Lake Saroma Tsuruga Resort like?
Lake Saroma Tsuruga Resort is located on the waterfront, a short 19-minute walk from Lake Saroma Wakka Nature Centre and 10 minutes' walk from Abashiri Quasi-National Park.
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Lake Saroma Tsuruga Resort Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.6
Location
8.8
Staff & service
8.2
Property conditions & facilities
10/10 Exceptional
Very peaceful and has beautiful scenery. Love the birds around the sea.
Samantha
Samantha, 1-night trip
8/10 Very good
Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Alan
Alan, 3-night trip
8/10 Very good
Good
Mei kuen vicky
Mei kuen vicky, 1-night trip
10/10 Exceptional
整體都非常好, 會再回住.
HUA-FENG
HUA-FENG, 1-night trip
6/10 Good
施設故障ということで温泉の露天風呂が閉鎖されていました。チェックイン時には何も説明なく、浴場に入って初めて張り紙で知る状況でした。 温泉を楽しみにしての宿泊でしたのでとても残念でした。
Keiko
Keiko, 1-night trip
10/10 Exceptional
22時30分に到着したが快くチェックインさせてくれた
MASAMI
MASAMI, 1-night trip
4/10 Fair
落ち着いた感じで良かったです
mitsuyo
mitsuyo, 1-night trip
10/10 Exceptional
食事も美味しかった！
HIROFUMI
HIROFUMI, 1-night trip
8/10 Very good
フロのタオルが自由に使えない。レストランや部屋の冷房が弱いし、調整できない。経費節減はわかるがこういう点で再度宿泊をためらうことになる。
Verified traveler
1-night trip
8/10 Very good
とてもゆっくり過ごせました。
???
???, 1-night trip
8/10 Very good
夕日が綺麗でしたー
yuka ri
yuka ri, 1-night trip
8/10 Very good
夕陽がとても綺麗！！
お世話になりました。
料理はとても満足でした。かなりの種類を提供してくれていました。味も標準より上だと思います。
建物がかなりの前なのか昭和感が残っていて、少し寂しい感じでした。
部屋はリニューアルしていて綺麗でした。
夕陽がとても綺麗に見えました！
夕陽、景色をもっと全面に押し出してPRすれば良いのにもったいない感じです。
ホテルに着いたときのお出迎えはとても良い雰囲気で嬉しかったです。
MASANORI
MASANORI, 1-night trip
8/10 Very good
一個唔錯的渡假酒店
整體不錯，人員有禮貌，房間都算大，又有海景，環境寧靜
MEI LING
MEI LING, 2-night trip
10/10 Exceptional
ホテルからの景色が最高でした。食事も美味しくて食べ過ぎてしまいました(笑)遠いけれど、また行きたいです。ホテルの皆さん、お世話になりました.
Hiroko
Hiroko, 1-night trip
6/10 Good
部屋が暑い
rokuro
rokuro, 1-night trip
8/10 Very good
晚餐很豐富，飯店的服務人員很迅速
但是早餐顯得很陽春，
感覺飯店都把經費挪用到提供豐盛的晚餐上，但是泡湯環境實在不能跟一般的溫泉飯店比，尤其是2樓的女湯，從4～5年前我去的時候，就很像是游泳池，到現在還是一樣。戶外泡湯周遭的環境也不要用整潔一點…..用一條繩子拉一個小小的警戒線是要幹嘛……？不如拆除沒用處的座椅…
除了外面很安靜的鳥叫聲之外，睡覺是很安靜的，可以享受大自然的鳥鳴聲。
如果你對海鮮晚餐不是很在意的人，其他的溫泉飯店選擇會更好
hsiuchih
hsiuchih, 1-night trip
6/10 Good
今いちでした。スタッフの対応も丁寧ですが、心がこもっていない。
koichi
koichi, 1-night trip
6/10 Good
鶴雅グループですが期待しない方が良い
他の鶴雅グループとは格が異なるので
期待はしない方が良い。
お風呂は大きくて気持ち良い。
MAMORU
MAMORU, 1-night trip
8/10 Very good
良くも悪くも伝統的な日本のリゾートホテルです
北海道に13の温泉旅館とビュッフェレストランを展開する鶴賀グループが運営するホテルです。サロマ湖畔にあり、レイクビューの部屋からはサロマ湖とサロマ湖に沈む夕陽を眺めることができます。部屋はそれなりに古さを感じますが、良く手入れされており、広さも十分にあって快適に過ごすことができました。部屋には双眼鏡が備えてあり、サロマ湖に飛来した水鳥を観察することができました。
私たちはビュッフェスタイルの夕食付きのプランで宿泊しましたが、はじめに大きな牡蠣やホタテ、特大の海老（ボタン海老？）などの刺身盛り合わせがテーブルにどんと置かれて、ビュッフェもステーキや蟹の天ぷらなど種類が多く、なかなか豪華でした。
Wi-Fiは通信が速度が遅く不安定な上に暗号化されておらず、改善が必要であると感じました。
車はホテルの玄関口でキーを預けて、移動させてもらいます。
CHIAKI
CHIAKI, 1-night trip
8/10 Very good
夕陽
湖が目の前で、夕陽をゆっくり見られました。
MICHIKO
MICHIKO, 1-night trip
10/10 Exceptional
私の72歳誕生日旅行
サロマ湖の景観が野鳥や静けさでとても癒されました。
noriko
noriko, 1-night trip
10/10 Exceptional
１０年ぶり宿泊も料理レベルは高いまま
今回は１０年ぶりに宿泊したのですが、総合レベルは高いままでした。特に夕食・朝食は一級品で満足度かなり高めです。今回北海道で７泊しましたが、最 も料理が美味しかったのがここです。サロマ湖周辺でおすすめの宿です。また予約します。
Yasuhiko
Yasuhiko, 1-night trip
10/10 Exceptional
スタッフが素晴らしい
清潔
食事美味しい！
みい
みい, 1-night trip
10/10 Exceptional
ありがとうございます。
夕食時の海鮮盛り合わせが大変良く、食事は美味しくいただきました。
Verified traveler
1-night trip
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