This was an amazing resort - beautiful property, good food, fantastic pools. The service was amazing everywhere we went. A couple of notes after some of the other reviews I read before our trip:
1. The restaurants were all really good and offered a lot of choices. For dinners, we went early and rarely had to wait, whereas closer to 7pm or later there were lines. Several of the restaurants as noted require a dress code - my husband took his "eating pants" that he only wore for dinner. Highly recommend the Italian restaurant - amazing food.
2. We paid extra for the preferred room on the higher floor, and are glad we did. It is quite loud at this property because of the amazing entertainment and neighbors, but because we were higher we didn't notice it as much. We did not use the preferred pool other than the first day, because the pools on the ground floor were fantastic, and the "preferred lounge" was handy but not needed. So really, we got the preferred room simply to be on a higher floor (the butler service was also WONDERFUL and we loved the two gentleman that helped us all week.)
3. We were very pleasantly surprised by all of the entertainment featured throughout the week. The entertainment team did a GREAT job engaging with all of us, especially Aisha (such a doll!) We did not choose this resort for the entertainment, but it was so good - a full schedule throughout the day. With that said, that does make this resort LOUD. That didn't bother us.