Nos tocó quedarnos esta vez en la parte nueva pero la cama fue terrible! Súper incómoda. Por lo demás limpieza y staff perfecto.
Maria Alejandra
Maria Alejandra、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 12 月 30 日
Unprepared
I wasn't very happy as I booked the most expensive room of the hotel, and at arrival i found it unprepared: electricity was off and had to call the reception to fix it, the phone didnt work and I had to go back all the way down to front desk, there were 2 towels randomly in the ceiling, the sofa bed was open with 2 beds despite the booking was for only 2 people and the service was unavailable (as we arrived late) to put it back in place, and finally our double bed was actually made of 2 separate materrasses hence there was a space in between that made the bed uncomfortable. We looked for water and the plastic bottle water in the minibar was used and a left over from the prior guests. The heating control worked but the heating was very weak and we were cold during the night.
The hotel staff was very nice and responsive/helpful to these incidents, but those made the arrival and the stay disappointing and not congruent to the description, the 4 stars and the type of room that was sold.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 10 月 24 日
Ronaldo
Ronaldo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 11 日
Excelente servicio
Excelente servicio y experiencia en Venecia
REBECA
REBECA、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 8 月 24 日
Koushik
Koushik、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 8 月 19 日
The room was huge with great air conditioning (2 in the room because it was large), skylight in the bathroom and as an added bonus there was an elliptical machine in the corner! Hotel staff were all very nice and helpful. Location was good - quiet, safe, close to airport (taxi €30) and close to tram into Venice (you can buy tickets/passes from front desk). We loved the Smart Hotel in Venice! Thank you for the wonderful stay!
Kathleen
Kathleen、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 6 月 24 日
Les bains sont bien mais la douche intégrée va très mal et l’eau va partout en dehors du bains.
Moisissure au plan fond de la chambre de bain
frederick
frederick、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 2 月 7 日
Lugar incrível ; funcionários super preparados ; com certeza votarei .
Ed
Ed、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 9 月 17 日
Our stay was short but sweet! The staff was the kindest we’ve encountered through many travels and SO helpful. The front desk attendant was so nice and available for anything we needed. The rooms were very modern and cozy.
Lauren
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 9 月 10 日
Great choice of hotel at Mestre
We had a very good stay. The room is very comfortable and clean. The location of the hotel is very convenient, we got the tram to reach Venice and the ticket can be bought at the hotel. Andrea and the rest of the staff were very kind and helpful with all our requests. Highly recommend this hotel.
Riccardo
Riccardo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 7 月 31 日
Javier
Javier、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 4 月 9 日
Das Hotel hat einen Zweck: Ohne durch die Stadt zu fahren von der Autobahn runter, parken und mit der Tram für 1,50€ nach Venedig. Das Personal ist professionell. Fahrkarten im Hotel und Haltestelle um die Ecke. Nachts hört man die Straße nicht. Das Frühstück ist gut, sogar Eier mit Speck.
Marco
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 4 月 8 日
Alles OK super gelegen zum Flughafen
Christian
Christian、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023 年 2 月 2 日
Elisa
Elisa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022 年 8 月 17 日
No internet - small room and small bed for children - not a great experience