Hotel was well located. Parking was difficult when we arrived - they had no disabled parking at all. On our second day they failed to service our room despite being asked
Maureen
2 泊の家族旅行
10/10
Mairiead
2 泊旅行
6/10
SUSAN
1 泊旅行
6/10
Great value for what I paid but it’s very annoying that every thing is restricted TV is heavily restricted and couldn’t watch anything other than the mainstream news channels and booked the room mainly due to aircon because it was a hot day but cooling mode was locked so only lets you do automatic mode which is a small
Cool draft didn’t really change room temp
宿泊されたお客様
1 泊の家族旅行
4/10
Jon
1 泊旅行
8/10
Iain
1 泊の出張
10/10
Kirsten
3 泊旅行
6/10
宿泊されたお客様
1 泊旅行
6/10
Rent och fräscht. Enkel frukostbuffé. Varmt på rummet. Tyst och fridfullt, fin utsikt.
Anders
3 泊の家族旅行
10/10
Faith
1 泊旅行
6/10
Leanne
2 泊旅行
4/10
Graham
1 泊の出張
4/10
Slow miserable check in!
Room key didn’t work again ( same as last time)
Slow to rectify
Room smelt v strongly of weed
More waiting for room change
No recollection of breakfast payment
Charles
1 泊の家族旅行
10/10
Mal
4 泊旅行
8/10
Good stay, comfortable sleep and friendly staff.
Our only complaints were the tv which didn’t work properly, we expected our room to have view which it didn’t and it was pretty noisy in the morning because they put us above the cargo area .
Armando
2 泊の友人との旅行
8/10
Hotel was fine for an overnight
Claire
1 泊の家族旅行
8/10
Michael
1 泊の家族旅行
10/10
Kristie
4 泊の出張
10/10
Christopher
1 泊旅行
8/10
Barry
1 泊旅行
10/10
Kieshore
1 泊旅行
6/10
Staff were mostly lovely. Fairly quick check-in but key didn’t work so had to go back down to sort. Reception area was clean and modern but can’t say the same for the rooms unfortunately. Very dated. Bathroom was small and very old. Limescale on the sink and black mould around the bath. There was lots of hair in the drain before any of us had even had a shower or bath, just gross. Very little toilet roll left so had to go and ask for some. Beds were comfy and the view from the room was fab. Towels changed but gave us less so had to go and ask for another one. Doors slam shut so whenever anyone on the floor leaves their room you hear it! Big downside about this hotel has to be the parking. Very limited on site at £8.50 per night. We couldn’t get in either of the two nights we stayed. The car park next door - Baltic, is expensive at £1.50 per hour. There’s another one about half a mile away that they recommend at reception but with two kids and luggage it’s not ideal. Especially if you need to come and go. Reception advised us we could park on the single yellow lines and loading bay between 6pm and 8am so I ended up doing that and moving it at 8am. Didn’t have to pay in the hotel car park for just the morning which was nice. Lovely walk across the bridge into Newcastle so locality is good. Overall a little disappointing and wouldn’t recommend because of the parking situation and dated rooms. But if just using as a base to go explore on foot, it’s worth it at a reasonable price.