-House keeping - overall services are ok. But a cleaner drop the gabbage on the floor.. once.. so they should be more carefull about
-Food - overall services and taste are fine but it may be overprice if all taxes and services charges are included.
-Transportations - when I used a car for city tour, the driver took me to several souvinenor shops which I am not intersted in at all. this attitudes would be not professional enough..
I found tiny bugs on the wall when I was plugging the dryer in the outlet....somebody's hair was tangled in the dryer's wire! So much dust was found on every corner! I immediately called the service desk and they upgraded my room to a suite. I appreciate their apologies and compensation but this hotel needs a lot of improvement.....
Naoko
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2015年7月11日
Very nice hotel to stay in BKC.
Service, breakfast, spa, everything was good! They prepared leaf tea and tea pot in the in-room tea set, that's nice hospitality. But it takes time to make up the next cup and tea bags are better for me to be honest.