2/10 (不満)
2026 年 4 月 1 日
What an overrated hotel with one of the worst services & conditions I’ve stayed in
I don’t know why people have left good reviews when there is no communication- no customer service & no understanding of basic etiquette
I ordered evening meal from the menu - 10 mins later was told that spring roles were not available - Thali was not available - naan bread was not available
I asked for French fries & waited for over 1/2 hr until meal was finished to be told I could not have fries in the restaurant but could order them as room service
What nonsense - I complained to the restaurant manager who refused to give us the fries
Complained at front desk manager who apologized & said we could have them in the restaurant but by this time we were so annoyed & refused to even entertain him
Asked for a sprite & Pepsi - waited 10 mins to be told only had Pepsi - I went to the fridge & saw a whole shelf of sprite & asked them what was that - no reply
To make it worse they added the fries to my bill which made me angry even more
No sea view - just a disgusting wall
Room was ok except the bathroom being a wet room & old & rusty
Don’t be deceived by the photographs
Pls don’t ruin your stay by going to this hotel
There is no zero star rating as this is what I would give them
Ruined by rameshwaram experience
Laxmi
Laxmi、1 泊旅行
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