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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

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Nestled by the serene lake, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers a tranquil retreat with an indoor mineral hot spring and rejuvenating spa services. Savor breakfast at one of the on-site restaurants or enjoy Japanese cuisine for dinner while taking in the scenic views from the garden or terrace. Guests have praised the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Onsen
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Free airport shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Fitness center
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$365 nightly
The total price is $406
May 21 - May 22

Why we love this property

Exotic dining experience
Japanese cuisine captivates diners at 1 of 2 restaurants. A cafe and bar add variety, while free buffet breakfast fuels morning adventures.
Spa and nature retreat
Soothing spa treatments, mineral hot springs, and yoga classes create a wellness sanctuary. The garden setting within a national park elevates relaxation.
Plush slumber paradise
Sink into personalized comfort with customized pillow options at this luxury resort. Every guestroom offers a premium sleep experience.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite With Private Open Air Bath (NOT ONSEN)

In-room safe, desk, free WiFi, bed sheets

Junior Suite With Private Open Air Bath (NOT ONSEN)

  • Sleeps 4
  • Free WiFi

View all photos for Japanese & Western Style Room With Private Open-Air Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Onsen Bath

  • Sleeps 4
  • Free WiFi

View all photos for Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

  • Sleeps 4
  • Free WiFi

View all photos for Japanese&Western style room with private open-air bath (NOT ONSEN)

Japanese&Western style room with private open-air bath (NOT ONSEN) | View from room

Japanese&Western style room with private open-air bath (NOT ONSEN)

9.6 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds
  • Free WiFi

View all photos for Junior suite with private open-air bath (NOT ONSEN)

Junior suite with private open-air bath (NOT ONSEN) | Bathroom | Free toiletries, hair dryer, bidet, towels

Junior suite with private open-air bath (NOT ONSEN)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds
  • Free WiFi

View all photos for Japanese & Western style room

Japanese & Western style room | In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Premier Suite With Private Open Air Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Premier Suite With Private Open Air Onsen Bath

  • Sleeps 5
  • Free WiFi

Pet Friendly Room

  • Sleeps 2
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included)

Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included) | In-room safe, desk, free WiFi, bed sheets

Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included)

  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Standard King Room

In-room safe, desk, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Japanese & Western Style Room (Town View)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room (Town View)

  • Sleeps 4
  • Free WiFi

View all photos for Japanese & Western Style Room With Private Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Onsen Bath

  • Sleeps 4
  • Free WiFi

View all photos for Standard Japanese & Western Style Room

In-room safe, desk, free WiFi, bed sheets

Standard Japanese & Western Style Room

  • Sleeps 4
  • Free WiFi

Similar properties

Lobby
Lake Shikotsu Tsuruga Besso Ao no Za
Chitose
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 42 reviews
$980 nightly
The price is $1,084
Jun 13 - Jun 14
Lake Shikotsu Tsuruga Besso Ao no Za
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About the neighborhood

Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221

What's nearby

  • Shikotsuko Onsen - 1 min walk - 0.0 km
  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Shikotsu Visitor Center - 2 min walk - 0.2 km
  • Lake Shikotsu - 7 min drive - 3.1 km
  • New Chitose Airport Onsen - 39 min drive - 37.8 km

Getting around

  • New Chitose Intl. Airport (CTS) - 39 min drive
  • Sapporo Okadama Airport (OKD) - 78 min drive
  • Tomakomai Station - 23 min drive
  • Chitose Station - 24 min drive
  • Minami-Chitose Station - 26 min drive
  • Free airport shuttle
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪カフェ＆レストラン 美里 - ‬2 min walk
  • ‪翠明橋 - ‬14 min walk
  • ‪北のうまいもん碧水 - ‬2 min walk
  • ‪Cafe Lunch Store Hoo-Hoo - ‬7 min drive
  • ‪Lake Side Kitchen トントン - ‬2 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

  • Lake Shikotsu Tsuruga Resort Spa MIZU no UTA puts you just a 5-minute drive from Lake Shikotsu. You can indulge in Thai massages, facials, or aromatherapy, and AMAM Buffet Restaurant, one of 2 restaurants, serves breakfast and dinner. Other features of this luxurious resort include a free airport shuttle, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 49 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests with dietary restrictions or food allergies should contact this property in advance.
    • Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Free airport shuttle from 11:00 AM to 4:00 PM*
    • Free train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Yoga classes
  • Hot springs
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Pillow menu
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Dining

AMAM Buffet Restaurant - This buffet restaurant serves breakfast and dinner.
Ama No Uta - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
Bar Ape - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Guests with tattoos are not able to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests traveling with a service animal must contact the property prior to arrival.

Also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose

Lake Shikotsu Tsuruga Spa MIZU no UTA

Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose

Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose

Lake Shikotsu Tsuruga Spa MIZU no UTA

Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose

Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort

Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Shikotsu Tsuruga Mizu No Uta

Shikotsu Tsuruga Mizu No Uta

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offer free cancellation for a full refund?

Yes, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Sorry, pets aren't allowed.

Is parking offered on site at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yes, a free airport shuttle is available from 11:00 AM to 4:00 PM on request.

What are the check-in and check-out times at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM.

What is there to do at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA and nearby?

Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation onsite includes yoga and hot springs. Enjoy amenities like a fitness center, spa services, and a garden.

Are there restaurants at or near Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine.

What's the area around Lake Shikotsu Tsuruga Resort Spa MIZU no UTA like?

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is located a short 6-minute walk from Shikotsuko Onsen.

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Reviews

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast and dinner buffets were wonderful and full of fresh and healthy choices. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Store
Restaurant
Food
Service staff
Breakfast
Onsen

Reviews

Verified

10/10 Exceptional

This hotel was everything we dreamed of and more! We will definitely come back - the friendly staff, plenty of amenities and additional offerings - simply impressive!
Chanmi, 5-night trip
Verified

10/10 Exceptional

Beautiful property, staff was friendly and helpful, food was delicious.
Amber, 3-night trip
Verified

10/10 Exceptional

Excellent private room and friendly staff. 100/100
Lifeng, 1-night trip
Verified

10/10 Exceptional

The staffs were nice The facilities were great
wingtin, 1-night trip
Verified

10/10 Exceptional

Very relaxing spot.
Han, 1-night trip
Verified

10/10 Exceptional

Amazing place

The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
1-night trip
Verified

10/10 Exceptional

I highly recommend this onsen hotel in Hokkaido. The hotel is well decorated, comfortable, quiet, and 5 stars in staff service. Their breakfast and dinner buffet are wonderful and full of fresh and healthy choices. Hot spring area is excellent. We had a relaxing stay at the hotel.
Renee, 2-night trip
Verified

10/10 Exceptional

Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Greg, 1-night trip
Verified

10/10 Exceptional

Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Erin, 3-night trip
Verified

10/10 Exceptional

They have the good service for the clients and we are satisfied everyday !
Hui Lan, 4-night trip
Verified

10/10 Exceptional

The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND
Mable, 1-night trip
Verified

10/10 Exceptional

This is my third time staying in this hotel. Always good and exceed my expectation. Will certainly go again.
Sebastian K C, 1-night trip
Verified

10/10 Exceptional

best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended
Arnold, 1-night trip
Verified

10/10 Exceptional

Everything is impeccable! A truly relaxing experience! We were very well taken care of. The food is amazing and with a great variety of options. The onsen is very clean, particularly love the outdoor onsen after a night of snow fall.
YeeTing, 1-night trip
Verified

10/10 Exceptional

Hokkaido Onsen Experienced

Stayed in the room with outside onsen bath. Very spacious with massage chair and Netflix etc available on tv. Plenty of amenities, dessert from the onsite patisserie, kaiseki dinners, live harp music in lobby, roasting marshmallows , great steep sound system in lobby. Nice service! Loved the padded velvet robe/coat!
Diane, 2-night trip
Verified

10/10 Exceptional

Amazing buffet for dinner and breakfast, small shop inside was full of goodies. Great facilities including public baths and even a separate foot bath. Building infrastructure is a bit outdated but not a real problem.
Isaac, 1-night trip
Verified

10/10 Exceptional

The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
Lawrence, 1-night trip
Verified

10/10 Exceptional

The hotel is a Japanese style resort by the Lake, ("traditional" and "old world style"; We had to take off our shoes at the hotel entrance). Yet it had all the modern amenities expected these days. My wife and I stayed in the Premier Suite recently. It was very spacious and had a private Onsen. The living room had a lovely view of the tall trees lining the Lake, and 2 large massage arm chairs to enjoy the sunset view. Dinner was served in the Suite, kaiseki style, on the large dining table. Breakfast was served in a "private" dining area in the adjoining restaurant, and there was a view of the garden area in front of the Lake. The bathroom was large, and had a fantastic shower (but no bathtub). We enjoyed walking around the lovely neighbouring lakeside area and looking at the Volcano mountains. Hotel staff were always present, polite and helpful - Overall, a most pleasant stay !
Living room
Bedroom
View from breakfast room
The Lake
Keith, 3-night trip
Verified

10/10 Exceptional

The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
Stella, 1-night trip
Verified

8/10 Very good

It is a really nice place in Japanese tradition where you walk barefoot in the entire building after giving up your shoes at the entrance every time you walk in. The onsen is nice with an outdoor pool. Albeit nicely done, the hotel is probably a bit as it did not have any USB or similar connectors in the rooms. Turnign off all room lights at night worked in the end only by using a torch and shuting off the master switch for everything.
Uwe, 2-night trip
Verified

10/10 Exceptional

Beautiful location with lake & mountain view. Good breakfast & dinner buffet with pretty presentation in cute glasswares! There is also a fresh juice station during breakfast, Dining room has a modern setting. Room however is more traditional looking. Strangely no full length mirror in our spacious room.
Bee Imm, 2-night trip
Verified

10/10 Exceptional

Everything is good, everything we like. Also help a lot when my trip schedule has changed. Really recommend it!
cheng-kai, 1-night trip
Verified

10/10 Exceptional

Buffet for breakfast/lunch and dinner if you selected meal plan. Wide range of food and freshly made.
Sandy, 3-night trip
Verified

10/10 Exceptional

Fantastic property to rest.
Yuecheng, 2-night trip
Verified

10/10 Exceptional

Amazing experience!
Linda, 1-night trip