It was a roof over our head and a warm place to stay for the week. For a week stay we had to move our room due to the suspect of unauthorized entry in our room which was immediately resolved by the staff. The second room the TV didn't work unless it was hooked up with my personal electronics. It was suggested that we move again in which we declined as it was late in the night and busy with family. The beds for the two rooms were extremely uncomfortable sunk down to the springs. The pillows, linens, beds and towels were all overdue for a refresh as they were terribly worn out with holes. The climate control to the rooms needs to be addressed either use the unit or the wall control. The toilet flappers were broken and had to be repaired by maintenance. The carpet in the hallways have seen better days ripped, faded and worn out. I would've spoken to the manager myself however she was already being lectured by other guests with the similar complaints. Guests were not respectful of quiet time with running in the hallways, randomly knocking on doors at all hours of the night. This is a disgraceful place for families to stay for an affordable place to see thier family in a military town. The excuse given: this place recently changed ownership. Shut it down refresh it and reopen. Do not try to stay open during transitions. I hope a negative review will improve this place in the future it will take a lot of time to bring it to corporate level standard.