Check-in difficoltoso.Avevo prenotato un appartamento con cucina e mi è stata assegnata una camera standard senza alcuna precedente comunicazione, dopo 30 minuti al telefono per chiarimenti, per forza, ho accettato la nuova sistemazione rinunciando così a buona parte della cena che volevo preparare. Non ho avuto il rimborso che mi era stato promesso. Ci sono solo prese svizzere in camera. Mi sono sentito preso in giro.Mai più.
MASSIMO
MASSIMO、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 8 日
Jörg
Jörg、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 2 日
Fadi
Fadi、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 1 日
Fadi
Fadi、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 20 日
Short stay in Lucerne
Perfect place for one night. The room temperature was indeed cold as mentioned by other guests. Generally everything else was great.
Thomas
Thomas、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 15 日
“I would rate this hotel zero stars if I could. My experience was very disappointing. The room was extremely cold, making it uncomfortable to stay in. Additionally, the check-in process was complicated and frustrating. Overall, I was very unhappy and would not recommend this hotel to anyone