The front desk employees were absolutely terrific, very helpfull and would make reservatios, help us find good local resturants, help with the computer , nothing was too much when helping us out. The property is ten minutes walk from downtown along the beautiful canals and parks. Discounts for local attractions. The room was cleaned perfectly daily, large and very comfortable. Two things I would skip is breakfast, not quality enough,poor coffee and the bar, no wine , unstaffed and poorly stoked with no snacks. A coffe and tea facility in the room would have been nice. The room, employees and location make this hotel a pleasant stay.