I stayed here for 5 nights, shortly after the hotel reopened following a major refurbishment. The facilities are brand new, and I believe I was the first to stay in my allocated room. The location is excellent, tucked away off the main street - but just a short walk from the Ao Nang Landmark Night Market. However, the Muay Thai stadium next door can be quite noisy on fight nights, even from the resort's farthest end.
The breakfast was great, offering a variety of well-prepared, good quality options. It was a mix of western and thai food which was nice. However, the fruit platter could use covers to keep it free from fruit flies.
The housekeeping was inconsistent, with no service provided on two of five of the nights. This led to issues with mosquitoes, though the staff promptly addressed the problem when I raised it. They sprayed the room, refreshed supplies, and apologised sincerely. The first night that I was here was particularly bad as there were many mosquitoes and geckos (I believe this is because I was the first to stay in the room after refurbishment), in hindsight if I had raised this to the staff I am sure they would have helped me with this earlier.
Another issue I had with the room was the shower wasn't draining on the first night, again, the staff were very helpful and apologetic about it, and it was fixed promptly.
Overall, it's a promising place with great potential, but some teething issues remain as they settle into operations.
