The staff were wonderful, very friendly and helpful. September is slow month in PV, and the resort was not at all crowded, which was nice. We had a room with two queen beds instead of a king, but a king would have been a different category grade of room. All the rooms have beautiful, large, ocean-view balconies. A/C was great. Everything was very clean and the beds were very comfortable. Loved having a choice of many pillows. Two disappointments were the restaurant where the food was very bland, and the beach had very difficult entry and exit from the water. You can't blame the hotel for that because the beach had a steep pitch into the water which caused a difficult undertow when exiting. Once in the water and past the small breakers, the land fell away and you're quickly in deeper water. Few people went into the swimming area despite the presence of lifeguards.
The vendors on the beach were annoying and brazen. They are supposed to stay beyond the roped-off area, but didn't. We've been to Mexico more times than we can count and expected vendors. However, the use of loud clown horns to attract attention detracts from peacefully relaxing at the beach. Not the resort's fault.
In general, this is a very small, quiet resort. Maybe it's livelier in busier months, but it was pretty dead after dinner. September wasn't a great choice for various reasons. If it's not raining, it's sunny and humid with rain threatening in the evenings. Some restaurants downtown close until October.