Unfortunately, I feel I must leave a critical review. On the second day of our stay, my room was not made up. After I called to request service, they only changed the bed linens, failing to replenish the towels and leaving the trash in the bin untouched.
I then had to call again to ask for towels. However, they only brought bath towels and did not replace the used face towels. I have to say the service was not thorough.
Perhaps because this is a new hotel, the housekeeping procedures or staff training are not yet fully established. I sincerely hope to see improvements in the future, as the hotel itself is new and has great potential.
Väldigt fint och välskött hotell med mycket fin pool, bra gym, god frukost och bra service.
Lars
Lars、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 12 月 23 日
The centrally located hotel is new and spacious, everything one could wish for in a high end hotel. The pool and deck area overlooking the river is quite peaceful and highly recommended.
The rooms are spacious with generous views. Shower is hot but could have more water pressure. The bathrooms are spacious as well as well-maintained. Towels are fluffy and in good shape. The bed is comfortable and the wifi fast.
This hotel is a bargain. I hope it’ll stay that way.
Linh
Linh、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 12 月 23 日
Vi hade en fantastiskt vistelse på Amari. Personalen var väldigt vänlig och tillmötesgående. Maten god men såklart prissatt högt med tanke på hotell.
Rekommenderar varmt detta hotell.
Martin
Martin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 12 月 22 日
Rummet var rent, bra frukost och trevlig personal.
Anna
Anna、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 12 月 16 日
Everything was excellent. The hotel is conveniently located not far from the airport, right next to the Mekong River and close to the city center. The night market is just a few steps away, which makes the location even better.
The room was spacious, spotless, and very comfortable, with large beds that ensured a great night’s sleep. There is also a lovely pool on the third floor, perfect for relaxing after a day of exploring.
We would highly recommend this hotel and would happily stay here again.
Manuel
Manuel、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 12 月 11 日
Do início ao fim, péssima experiência.
Enviei 3 emails com todos os dados do voo.
No dia fiquei esperando 1h o transfer e ninguém apareceu.
Cheguei ao hotel e não tinha um ser para ajudar com as malas (colocam um carpete horrível, daí a roda da mala tem dificuldade para rolar).
Cheguei ao quarto e vi a cortina suja, parecia fezes.
Tinha direito a uma bebida grátis, por ser gold no hoteis.com. Nada.
A noite fui jantar e a faca estava imunda.
No café da manhã a mesa não tinha guardanapo, sal, nada. E os funcionários? Nada simpáticos.
Nunca mais hospedarei nesse hotel.
Carolina
Carolina、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 12 月 6 日
Clean, great location, nice amenities, great service
Boh Ying
Boh Ying、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 11 月 28 日
No complaints whatsoever. Great comfortable space. Very modern and clean. Amazing service and delicious breakfast :)
Fabian
Fabian、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 11 月 27 日
Alt var fantastisk
Martin
Martin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 11 月 24 日
Hotel is still less than a year old and it shows. New, clean, well appointed rooms. Staff were all very warm and friendly. Location along the river and very convenient and walkable to sites and food. Breeze Spa was also great. Highly recommend all around.
Selena
Selena、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 11 月 19 日
Hans
Hans、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 11 月 11 日
Travis
Travis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 11 月 8 日
Great
Addison
Addison、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 11 月 8 日
Great hotel
Addison
Addison、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 11 月 6 日
die Klimaanlage funktioniert ausgezeichnet. Das Frühstück ist hochwertig und abwechslungsreich. Leider gibt es nur Automaten-Kaffee, überall in Vientiane gibt es Cafés mit hervorragenden Kaffee aus Sieb-Maschinen, wirklich exzellent. Aber nicht im Hotel. Sehr freundliches Personal.
Unser Badezimmer war leider nicht sauber bei der Ankunft, aber das wurde nach einem Anruf an der Rezeption schnell erledigt.