8/10 (とても良い)
2025 年 5 月 1 日
Overall, the hotel is nice, with clean rooms, good location, easy/free parking, and full range of household appliances and kitchenware, which is a plus for families with children. However, there is no front desk service so we were not promptly helped when we had any questions as we could not find the entrance to the hotel/parking lot when we arrived at night. Another downside was that the recreation deck (pool, hot tub, sauna, BBQ grills) was temporarily closed for renovations and the hotel gave us less than 2 weeks notice so we didn't even have enough time to look for an alternative hotel. This was disappointing as it is such a shame not to have a pool when travelling, especially with children.
But it is worth mentioning that Expedia’s customer service (Travers Service Resolution Team) provided great support and help in this matter. Special thanks to Suren K and we will definitely book with Expedia again in the near future given their excellent customer service.
XIAOHUA
XIAOHUA、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
