Experience the charm of Kyoto at Smile Hotel Kyoto-shijo, where warm hospitality and modern comforts await. Guests appreciate the helpful staff, dry cleaning services, luggage storage, free in-room WiFi and a 24-hour front desk.
When you stay at Smile Hotel Kyoto-shijo, you'll be within a 15-minute walk of Shijo Street and Nishiki Market. Also, Nijō Castle and Kyoto Tower are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Nijojo-mae Station is 14 minutes and Gojo Station is 14 minutes.
At a glance
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Hotel size
140 rooms
Arranged over 8 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
10 buildings/towers
Built in 1990
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
26-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Air conditioning and heating
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Weekly housekeeping
Eco-friendly cleaning products provided
Special features
Dining
Onsite venue - This restaurant specializes in Japanese cuisine and serves breakfast only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1500 for adults and JPY 1500 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 19 October to 08 April.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is provided every 4 days.
Also known as
Hotel Oaks Kyoto
Hotel Oaks Kyoto Shijo
Hotel Oaks Shijo
Oaks Hotel Kyoto
Oaks Kyoto Shijo
Oaks Kyoto Shijo Hotel
Oaks Shijo
Smile Hotel Kyoto-shijo
Smile Kyoto-shijo
Smile Hotel
Smile Hotel Kyoto shijo
Smile Hotel Kyoto-shijo Hotel
Smile Hotel Kyoto-shijo Kyoto
Smile Hotel Kyoto-shijo Hotel Kyoto
Frequently asked questions
Are pets allowed at Smile Hotel Kyoto-shijo?
Sorry, pets aren't allowed.
Is parking offered on site at Smile Hotel Kyoto-shijo?
Sorry, there's no onsite parking at Smile Hotel Kyoto-shijo.
What are the check-in and check-out times at Smile Hotel Kyoto-shijo?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Smile Hotel Kyoto-shijo and nearby?
Recommended spots to visit include Nijō Castle (0.9 mi) and Gion Corner (1.3 mi), along with Kyoto Tower (1.4 mi) and Kyoto Imperial Palace (1.7 mi).
Does Smile Hotel Kyoto-shijo have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Smile Hotel Kyoto-shijo like?
Smile Hotel Kyoto-shijo is in Shimogyo Ward, a short 5-minute walk from Karasuma Station and 10 minutes' walk from Nishiki Market.
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Reviews
Smile Hotel Kyoto-shijo Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.2
Amenities
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered a great variety of Japanese and Western dishes, with many options to satisfy different tastes and a welcoming atmosphere. (29 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Value
Spacious room
Breakfast
Bed
Food
Reviews
Verified
6/10 Good
Apr 4, 2026
Very poor breakfast and limited breakfast hours. Breakfast staff very nice and helpful.
Marina
Marina, 2-night trip
Verified
10/10 Exceptional
Apr 9, 2026
All was fine. Walk to the metro station may be long for some. About 400 to 500 meters. Staff was great, room was fine, and convenient stores all over.
Dr. Warren
Dr. Warren, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
very clean, super close to the attractions, really nice staff.
REHANA
REHANA, 2-night trip
Verified
8/10 Very good
Jul 11, 2025
Great stay/location
Great location, helpful staff
Verified traveler
1-night trip
Verified
8/10 Very good
May 17, 2025
Big rooms, friendly staff and good location
lucy
lucy, 3-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Despite the size, the room was clean and had everything we needed. The complementary umbrella service was great. Location is also within walking distance of the shopping malls. The staff were courteous. Nothing I can complain at this price point, I would rebook in the future.
Shenyu
Shenyu, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Situated very conveniently, near public transit, a convenience store, and many restaurants
Hojune
Hojune, 4-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Small, but clean and staff were nice and also very fluent in english
Kevin
Kevin, 17-night trip
Verified
10/10 Exceptional
Jan 5, 2025
Pretty decent hotel that is close to train stations and restaurants.
Evan
Evan, 2-night trip
Verified
10/10 Exceptional
Dec 12, 2025
The room was very clean and comfortable. Supermarket and convenience store right across from the hotel. About a 10 minute walk to the nearest station and 25 minute walk to tourist destinations such as pontocho alley! Shijo station had the karasuma and hankyu line making it great for getting around the city. Laundry facility was great and the hotel can store you bags.Great options for food in the area. Definitely would stay here again 🙂
Soleil
Soleil, 6-night trip
Verified
4/10 Fair
Oct 29, 2025
Property is very dated. Needs remodeling inmidiately. Staff was great location is great
Ariel
Ariel, 4-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Incredible location near where all the action is, nightlife, shopping. Restaurants. Hotel is in great condition. Highly recommend. Best value for money, highly recommend.
Vincent
Vincent, 4-night trip
Verified
10/10 Exceptional
Mar 20, 2025
Nicely located hotel and my room had everything predescribed in my bookings, i'm happy !
Birk
Birk, 4-night trip
Verified
10/10 Exceptional
May 19, 2025
Everything was great. The staff was pretty nice & rooms were always kept clean. Would visit again
Liquan
Liquan, 10-night trip
Verified
6/10 Good
Jan 2, 2026
The room is surprisingly spacious. Location is super convenient, many bus line stops are just a few steps from the hotel, my small restaurants on the same street stay open past 10pm and will good prices. However, the hotel is old, the bed is thin, linen and pillow are very uncomfortable, I neck hurt after one night sleep. Unfortunately I booked for 3 nights, I had to buy a pillow to survive the other 2 nights.
Lola
Lola, 3-night trip
Verified
10/10 Exceptional
Mar 10, 2025
Great place to stay.. there's a family Mart close to it. Staff are very friendly and helpful. Would recommend.
Jodybon
Jodybon, 5-night trip
Verified
10/10 Exceptional
Dec 2, 2024
Amazing location with convenient access to the metro and many restaurant and grocery stores at walking distance.
Gopi
Gopi, 3-night trip
Verified
10/10 Exceptional
Mar 18, 2025
It was a very cozy. I stayed for 4 nights and really enjoyed my stay. Complimentary breakfast buffet every morning and really friendly staff. Has a washer dryer at the hotel and is right across the street from a couple grocery stores.
Marcus
Marcus, 4-night trip
Verified
10/10 Exceptional
May 25, 2025
Location was great. 10 minute walk to the market. Close to train station. Staff were very friendly.
Gillian
Gillian, 4-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Right in front of a supermarket which is amazing! Staff were helpful and nice. Train and bus station not far away making it super convenient.
Elisha
Elisha, 8-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Surprisingly big room! Good location as well.
XIAOYANG
XIAOYANG, 2-night trip
Verified
6/10 Good
Nov 14, 2024
Nice clean and convenient location for transportation staff r courteous
Sanjay
Sanjay, 2-night trip
Verified
8/10 Very good
Jul 30, 2025
Reasonable charge. the hotel is close to karasuma station, walkable to gion area, and shopping distrik of kyoto.
NARIMAN
NARIMAN, 4-night trip
Verified
10/10 Exceptional
Nov 16, 2024
GREAT STAFF AND LOCATION!
I love the location which is close to Nishiki Market and the bus stop. Very safe neighborhood for a solo traveler and the staff is very helpful. Tanaka san was very helpful when I called over the telephone about my checkin with my limited Japanese proficiency.
Lori
Lori, 3-night trip
Verified
6/10 Good
Nov 26, 2024
Great staff but hotel itself needs a bit of an upgrade. Perfectly satisfactory though and convenient location