Amboseli Serena Safari Lodge

4.0 star property
Mountain hotel with outdoor pool, near Amboseli Elephant Research Camp

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Amboseli Serena Safari Lodge

Outdoor pool
Standard Room | In-room safe, individually decorated, individually furnished, desk
Aerial view
Exterior
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • 24/7 front desk
  • Pool
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Children's pool
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
The price is ¥36,949
¥63,201 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Room

Highlights

Individually furnished
Individually decorated
Free cribs/infant beds
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Amboseli National Park, Amboseli, N/A

What's nearby

  • Amboseli Elephant Research Camp - 9 min drive - 4.7 km
  • Amboseli National Park - 13 min drive - 6.7 km
  • Noomotio Observation Point - 18 min drive - 9.3 km
  • Kimana Gate - 37 min drive - 18.1 km
  • Kilimanjaro National Park - 83 min drive - 42.9 km

Getting around

  • Amboseli (ASV) - 6 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ol Tukai Bar - ‬13 min drive

About this property

Amboseli Serena Safari Lodge

Located just 1.8 mi (3 km) from the airport, Amboseli Serena Safari Lodge offers a shuttle (available on request). You can grab a bite to eat at the restaurant, or indulge in massages, facials, or mani/pedis. An outdoor pool, a bar/lounge, and a children's pool are other highlights.

Languages

English, Swahili

At a glance

Hotel size

  • 92 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 12:30 PM; Check-in end time: 4:00 PM
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property is located within Amboseli National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle from 7:00 AM to 7:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Ecotours nearby
  • Safari nearby

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • No plastic water bottles

Room amenities

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Additional fees: USD 60 per person, per night for adults and USD 35 per person, per night for children (from 3 years old to 17 years old)
This property is located within Amboseli National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 45 per person (one-way)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 150.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs USD 23.00 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 7997

Also known as

AMBOSELI LODGE
AMBOSELI LODGE SAFARI
AMBOSELI SAFARI
AMBOSELI SAFARI LODGE
AMBOSELI SERENA LODGE
AMBOSELI SERENA SAFARI
AMBOSELI SERENA SAFARI LODGE
SERENA AMBOSELI
SERENA AMBOSELI SAFARI LODGE
SERENA LODGE AMBOSELI
Amboseli Serena Safari Hotel Amboseli National Park
Amboseli Serena Safari Lodge Hotel
Amboseli Serena Safari Lodge Amboseli
Amboseli Serena Safari Lodge Hotel Amboseli

Frequently asked questions

Does Amboseli Serena Safari Lodge offer free cancellation for a full refund?
Yes, Amboseli Serena Safari Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Amboseli Serena Safari Lodge?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Amboseli Serena Safari Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Amboseli Serena Safari Lodge?
Yes, there's free self parking.
Is airport shuttle service offered by Amboseli Serena Safari Lodge?
Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is USD 45 per person one-way.
What are the check-in and check-out times at Amboseli Serena Safari Lodge?
Check-in start time: 12:30 PM; Check-in end time: 4:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Amboseli Serena Safari Lodge and nearby?
Amboseli Serena Safari Lodge has an outdoor pool and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Amboseli Serena Safari Lodge?
Yes, there's an onsite restaurant.

Amboseli Serena Safari Lodge Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Expedia seemingly did not pass my message to the Serena regarding my request for an airstrip transfer.
Jeffrey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ashok, 2-night trip
Verified Expedia guest review

8/10 Very Good

Customer service was incredible and the room was comfortable. Since our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible, which was much appreciated. As I was there during my birthday, my mother had taken some balloons etc to decorate the area around our table and it was a lovely surprise when I turned up in the evening to see how it had all been decked up by the dining room staff. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it an unforgettable birthday. The food offered in the buffet was tasty and enjoyable. On our last morning, we realised we had forgotten to order packed lunches so staff in the breakfast room helped us by making improvised packed lunches at short notice - and we would thank them for going out of their way to make sure we had everything we needed.
Verified Expedia guest review

10/10 Exceptional

Margaret, 2-night trip
Verified Expedia guest review

8/10 Very Good

The facilities of the Hotel are nice, although the parking space is insufficient. Good options for food, very polite staff.
Marco, 1-night family trip
Verified Expedia guest review

8/10 Very Good

A great destination along our south Kenya journey The meals were delicious, the staff absolutely heart warming and the rooms were adorable.
Stephen, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excellent as always
Beautiful Kilimanjaro with flamingos
Shahin, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The staff is friendly and nice. I would have gone for all five stars except a couple things - the Expedia reservation did not show up on their system and was a bit of a concern for us after traveling for 4 hours from Nairobi . But the staff handled it well while we had our lunch. No adapters for charging phone etc. in the room. We ended up using one to charge 5 different devices
Padmaja, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was amazing!!!! Beyond our expectations! The grounds are beautiful!! You feel like you are in the middle of a garden, with monkeys and babboons running around, so lock your doors! Pretty amazing to walk to dinner and see an elephant at a distance that I could easily pass him a soccer ball!! I wish we had had more time there as we only stayed one night!!! The staff was so hospitable. And I cannot even say enough about the food!! All you can eat buffet spreads for breakfast, lunch, and dinner!!!
Jamison, 1-night family trip
Verified Expedia guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My Favourite Serena Lodge
This is not my first or last time staying at this property. It's always a pleasure to return here, friendly staff and great location make it a reliable lodge while visiting beautiful Amboseli.
Linda M, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Best food in town
Great place to stay Clean, friendly In the middle of the Park And best food in town
Arman, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous hotel
This is a wonderful place. That’s not just because of the stunning location and accessibility of game drives which are out of this world. It’s because the service is very good, everyone seems to know what they should be doing, and are attentive, without being obsequious.
Richard, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Perfect location.
David, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A wonderful safari lodge near Mt. Kilimanjaro
The dry season, September - October, is a wonderful time to visit Amboseli Serena Safari Lodge. The animals are congregated around the wetlands, and you won't find any better game viewing anywhere. The hotel is beautifully designed and maintained, and very well managed. We cherish the time we spent just observing the game from the veranda of the lodge.
Verified Expedia guest review

8/10 Very Good

Pricey but still value for money
First stayed here over 30 years ago and was pleasantly surprised that it retained all its charms with obvious success in maintaining the fabric and quality of the public and private spaces.
Verified Expedia guest review

10/10 Exceptional

Go: You Deserve the Best
The staff was exceptional in their professional demeanor and beyond friendly. The rooms spacious and more cottage like than hotel room format. The food was always a culinary dream and well presented.
Verified Hotels.com guest review

8/10 Very Good

Comfortable Lodge
The Serena Amboseli is a comfortable lodge, perfect for a family get-away. The food was good and there was a wide spread of Indian, African and Western dishes. The service was good and the staff were very friendly and accommodating with my toddler.
Verified Hotels.com guest review

2/10 Poor

Rip-Off Hotel - beware!
This hotel is geared to pre-packaged holidays rather than booking direct like we did. The hotel make no mention in their details that game-drives are an extra cost, the charges for which are $80 per person for 2 hours which for a family of four like us is very expensive. The lodge also charge to pick up up from the air strip 15 mins away. That's $40 per person each way! So in effect your taxi to and from the hotel is $320 for a family of four... and you have no choice! The hotel itself is OK. It's not nearly as good as Sernena Nairobi or Serena Beach Mombasa (neither of which rip off their guests). The rooms are fairly basic i.e. no TV, no tea and coffee etc. They are clean but mosquitoes are a problem. The restaurant is a cattle market set up in refectory style seating that is very packed at dinner time. One reason for this is that the whole hotel has to complete dinner in 90 mins which is a challenge. So net service is not great even though the staff are generally friendly. Unless you are taking an organised tour that passes through here briefly I would recommend the mara lodges i.e. Explorer or Intrepids which look expensive but when you account for everything are actually cheaper and provide a far more superior service. These are bookable through Exedia and do not charge extras. They also make it clear you have to pay your game fees for being in the park. Again another omission from Serena Lodge. Overall a let down for Serena Group which I strongly recommend avoiding.
Verified Expedia guest review

8/10 Very Good

Great lodge
Have managed to visit this park just before a business trip. Had time only for 1 night. Great people, friendly and willing to help.Food was good, although lunch and dinner are almost the same.
Verified Hotels.com guest review

10/10 Exceptional

Excellence in the bush
Outstanding experience which we expect from a Serena hotel.
Verified Expedia guest review

10/10 Exceptional

Jean, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Prima verblijf voor 2 nachten in september
We zijn zeer tevreden met ons verblijf in dit hotel voor 2 nachten in september. Personeel is zeer gedreven en vriendelijk. We hebben er zeer goed gegeten, vooral het uitgebreid assortiment groenten en lekker curry’s maken het top! Aan het hotel geen wilde dieren, maar in het park des te meer rond de waterpartijen. De kamers zijn niet echt ruim en hebben voldoende comfort. Wel geen kluisje of frigo. Temperatuur in september is niet te warm, dus ontbreken van airco was geen probleem.
Vandenberghe, 2-night trip
Verified Hotels.com guest review