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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Mountain hotel with indoor pool, near Ripley's Aquarium of the Smokies

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Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Exterior
Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk
Lobby
In the heart of Gatlinburg, Comfort Suites Gatlinburg Downtown-Convention Center offers a warm welcome with its fireplace and free breakfast buffet. Relax in the indoor pool, grab a snack from the bar/deli, or recharge your vehicle at the electric car charging station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk
  • Connecting rooms available
  • Free breakfast
  • Ski facilities
  • Non-smoking

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • Ski storage
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $90
includes taxes & fees
$81 per night
Feb 17 - Feb 18

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Accessible (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Double Queen, Handicapped)

Suite, Accessible (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Double Queen, Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Accessible (One Bed King, Handicapped, HEARING)

Suite, Accessible (One Bed King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (One Bed King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $85
includes taxes & fees
$76 per night
Feb 23 - Feb 24
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About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • SkyPark - 7 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Anakeesta - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Pancake Pantry - ‬11 min walk
  • ‪Donut Friar - ‬11 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Comfort Suites Gatlinburg Downtown-Convention Center offers a great location, putting you within just a 10-minute walk of Gatlinburg Convention Center and SkyPark. Guests can enjoy the indoor pool, and downhill skiing and snowboarding are nearby. Also, Ripley's Aquarium of the Smokies and Gatlinburg Space Needle are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • Built in 2024
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center offer free cancellation for a full refund?

Yes, Comfort Suites Gatlinburg Downtown-Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Comfort Suites Gatlinburg Downtown-Convention Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Check-out time is 11:00 AM.

What is there to do at Comfort Suites Gatlinburg Downtown-Convention Center and nearby?

Have fun with nearby winter activities like downhill skiing and snowboarding. Comfort Suites Gatlinburg Downtown-Convention Center also has an indoor pool.

What's the area around Comfort Suites Gatlinburg Downtown-Convention Center like?

Comfort Suites Gatlinburg Downtown-Convention Center is in the heart of Gatlinburg, a short 14-minute walk from Ripley's Aquarium of the Smokies and 15 minutes' walk from Great Smoky Mountains National Park.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved area, rooms were great, staff very friendly, quiet and heated pool. Will stay again
tina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again!
The hotel was nice! Very clean, roomy and the staff was so friendly!
Amanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend Getaway
Very nice, spacious clean room. Would definitely recommend.
JAMES, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super friendly
Leslie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing
Ismael, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Lizeth, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Hotels.com guest review

8/10 Very Good

This hotel was clean and spacious. The staff seem dedicated and helpful. The hotel seemed bright and smelled fresh. I loved also that it’s walking distance from downtown.The only downside to our stay was the breakfast options was limited, it was only sausage and eggs patty. The sausage patty was hard and the some of the fried egg patty was fried so hard it feel like a piece of sponge.
Sue-neil, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had an amazing visit. Everyone was friendly
Kristen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Jesse, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Our check in person Chris was awesome! The only reason I rated overall a 4 is because the mattresses were not very comfortable. Way too hard.
Marti, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
It was very nice and it was very clean. Though the man at check out /check-in was very low-key bearly spoke and was very subdued. We think he was listening to his earbuds. And basically did the motions to check us in.
Denise-Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and modern looking.
Everything was awesome. My only complaint is the parking lot is so tight if you have a large suv I would not park in the lot. We ended up parking in the random lot across the drive with no issues.
Diana, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Yanping, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Breakfast Service
Breakfast was a disaster, bad organization, long lines, not space for sitting, delays on high season.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Room is super big, bery good
Tsufan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Surprising and comfy
Hotel was located close to the main strip but didn't get any noise or lights. Was like new, very clean and bright. Not run down like some usually great brands in this area.
Sheri Thayer, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Sorprendentemente bueno para el precio
Las instalaciones son muy buenas, moderno y bonito. Las habitaciones muy amplias, cómodas y agradables. Tienen microondas, cafetera y nevera. Muy limpio. Vi un poco de caos a la hora del desayuno, es un poco pequeño el espacio y la gente chocaba para encontrar las cosas. En cuanto al personal, los del front desk no muy amables pero los de housekeeping muy atentos.
Erika, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bobbi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
Bonnie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 3-night trip
Verified Hotels.com guest review