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Grand Park Otaru

4.0 star property
Hotel with 2 restaurants, connected to a shopping center, near Otaru Canal

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Grand Park Otaru offers an upscale retreat in the heart of the city, with shopping on site and two restaurants serving Japanese cuisine. Enjoy a drink at the bar or hit the slopes with ski shuttle and storage services. With free in-room WiFi, luggage storage, multilingual staff, and conference space available to guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Ski shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Conference space

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$80 nightly
The total price is $88
Jun 30 - Jul 1

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Presidential Suite Room, Non Smoking

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Executive Suite Room, Non Smoking

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Bay Suite Room, Non Smoking

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View | In-room safe, desk, laptop workspace, free WiFi

2 Connecting Twin Room, Non Smoking, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View

8.0 out of 10
Very good
(8 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View

8.8 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Mountain View

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View

7.8 out of 10
Good
(9 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Japanese Style Suite Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 7
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Japanese Style Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Futons
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Ocean View - No room cleaning provided

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Mountain View - No room cleaning provided

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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8.8 out of 10, Excellent, 1,014 reviews
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About the neighborhood

Map
11-3 Chikko, Otaru, Hokkaido, 047-0008

What's nearby

  • Shin Nihonkai Ferry - 14 min walk - 1.2 km
  • Sakaimachi Street - 3 min drive - 2.0 km
  • Otaru Music Box Museum - 3 min drive - 2.0 km
  • Suitengu - 4 min drive - 2.4 km
  • Otaru Canal - 5 min drive - 2.7 km

Getting around

  • Sapporo Okadama Airport (OKD) - 47 min drive
  • New Chitose Intl. Airport (CTS) - 85 min drive
  • Inazumi-koen Station - 21 min drive
  • Hoshimi Station - 23 min drive
  • Hassamu Station - 23 min drive
  • Otaru-Chikkō Station - 9 min walk
  • Minami-Otaru Station - 20 min walk
  • Ski shuttle (surcharge)

Restaurants

  • ‪回転寿司 魚一心 小樽店 - ‬10 min walk
  • ‪テラスブラッセリー - ‬11 min walk
  • ‪美園 ウイングベイ小樽店 - ‬8 min walk
  • ‪マクドナルド - ‬9 min walk
  • ‪はま寿司 - ‬7 min walk

About this property

Grand Park Otaru

  • Grand Park Otaru features a ski shuttle and puts you just a 5-minute drive from Otaru Canal. For a bite to eat, guests can check out Cocoro, one of 2 restaurants, which serves Japanese cuisine and is open for dinner. Ski storage is also available. Fellow travelers say good things about the helpful staff and nearby shopping. The property is just a short walk to public transportation: Otaru-Chikkō Station is 9 minutes away.

At a glance

DONE

Hotel size

    • 296 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • The type of breakfast (buffet or full) available at this property varies with stay dates.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 1650 per day; includes in/out privileges)
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Offsite

    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski area nearby

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Coffee grinder

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cocoro - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 1694 for children
  • Ski shuttle service is offered for an extra charge

Parking

  • Covered self parking costs JPY 1650 per day with in/out privileges

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Frequently asked questions

Are pets allowed at Grand Park Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Park Otaru?

Yes. Self parking costs JPY 1650 per day. Parking spots may be limited.

What are the check-in and check-out times at Grand Park Otaru?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.

What is there to do at Grand Park Otaru and nearby?

Have fun with nearby winter activities like skiing.

Are there restaurants at or near Grand Park Otaru?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine.

What's the area around Grand Park Otaru like?

Grand Park Otaru is a short 9-minute walk from Otaru-Chikkō Station and 15 minutes' walk from Shin Nihonkai Ferry.

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Reviews

Grand Park Otaru Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of delicious options. (29 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Shopping malls
Location
View
Ocean view
Supermarkets
Breakfast
Walking
Trains

Reviews

Verified

10/10 Exceptional

Friendly and helpful staff! It was so nice to have the mall attached to the hotel.
Angela, 8-night trip
Verified

10/10 Exceptional

We had a Japanese style room. Very comfy and Great view!
Qing, 1-night trip
Verified

10/10 Exceptional

This is my second stay in this week and in between a ski resort trip. The whole experience is so different and the staff is very helpful
Yuen Yee Amy, 1-night trip
Verified

10/10 Exceptional

All the above ! And the breakfast buffet is amazing super location ! The bay view is fantastic. And hotel is an easy drive to several good ski resorts. Plus there is shopping center attached. With a good gear store . If you forget to pack something? No worries
William, 6-night trip
Verified

10/10 Exceptional

Very courteous staff, especially the front desk which was very helpful. The breakfast buffet was outstanding. The Wagyu Steak Dinner waiter wand waitress (on Thursday evening, 11/6/25) were also exceptional with their service ensuring we had the Ultimate dining experience!
David, 6-night trip
Verified

6/10 Good

We stayed at the tatami room with sea view. Staffs were polite. Room was spacious but I hated the tatami mats in the bedroom, it was old and tiny bits of the tatami was everywhere in the room that it got on our clothes and bed. I've stayed in many ryokans around Japan with tatami mats and not once did I experience one that was so poorly maintained. Toilet was old, a little too dark and cold during showering, amenities can be improved. The room was dusty too. Breakfast was moderate but repetitive. Will I stay here again? Probably not.
Vanese, 2-night trip
Verified

10/10 Exceptional

Nice hotel with nice staff. Love it’s connected to the shopping mall.
Wincy, 2-night trip
Verified

10/10 Exceptional

I think the overall experience staying at Grand Otaru was pleasant and enjoyable. However, the room we stayed in had a slight odor, and while the ocean view was nice, an old wall partially obstructed the full scenery. The daily buffet could also be improved, especially when compared to the outstanding experience at Tsuruga Forest Akan Resort. Nevertheless, I still gave the hotel 5 stars, as Otaru itself left an unforgettable impression with its magical city vibe.
Steve, 2-night trip
Verified

10/10 Exceptional

Very fast response. Great car park and department store nearby
Kin kwan, 1-night trip
Verified

10/10 Exceptional

Nice ocean view. Clean hotel. Friendly staff
Jacky, 3-night trip
Verified

8/10 Very good

A convenient location linked major shopping mall and restaurants.
Cheuk Yuen, 2-night trip
Verified

10/10 Exceptional

Really convenient. And really great staff.
Ruby Chun Ju, 1-night trip
Verified

10/10 Exceptional

Very good location, clean and comfortable hotel. Windows open a crack, which is always a plus.
1-night trip
Verified

10/10 Exceptional

Nice service and location is very good

The hotel offered exceptional service and enjoyed a highly convenient location with close proximity to the JR line. The staff were both friendly and accommodating.
tao, 4-night trip
Verified

8/10 Very good

Friend staff and convenience location is a plus.
Li Ling, 2-night trip
Verified

10/10 Exceptional

Location Location Location. Shopping mall attached with a ton of stores and places to eat.
Scot, 4-night trip
Verified

10/10 Exceptional

Comfortable and spacious guest rooms

Spacious room, Mountain View is very nice during winter time. Good for hotel guests who drive as the hotel location is about 10 mins away from the canal or other tourist attractions.
Mei Kuen Candy, 2-night trip
Verified

8/10 Very good

Good size of room and service
Sam, 2-night trip
Verified

10/10 Exceptional

Excellent location

very spacious, clean. location is excellent, close to shopping mall and JR station. Can speak English
2-night trip
Verified

10/10 Exceptional

good view and link with shopping centre
stanley, 2-night trip
Verified

8/10 Very good

Nice facility

Nice facility. Nice view. But it little bit far from otaru canal. Even though hotel has many advantage to accomodation
JAEBOK, 1-night trip
Verified

10/10 Exceptional

The hotel is clean and tidy. The staff is friendly and helpful. The view from our window is gorgeous.
Annie Jie Yu, 2-night trip
Verified

10/10 Exceptional

Really great value hotel. I always stay here. Perfect really for the ski bus to kiroro. Only thing I would change is putting in a laundry room.
Ruby Chun Ju, 3-night trip
Verified

10/10 Exceptional

Lovely hotel, opulent foyer and dining area. Large western size room, harbour view. Breakfast was amazing, seafood, salad items, huge room overlooking marina. Highly recommend!
Susan, 1-night trip
Verified

8/10 Very good

Friendly staff, excellent location and spacious rooms. Shame the Gold Member VIP benefits are so limited. Just 20% off food or beverages once during your stay and no room upgrade. ....and I was there for 7 nights.
TIMOTHY, 7-night trip