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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel in Jacksonville

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Exterior
Reception
Lobby
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • TV in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
The price is $79
includes taxes & fees
$69 per night
Jan 18 - Jan 19

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

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The price is $85
includes taxes & fees
$75 per night
Jan 12 - Jan 13
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About the neighborhood

Map
5018 University Boulevard West, Jacksonville, FL, 32216

What's nearby

  • HCA Florida Memorial Hospital - 4 min drive
  • EverBank Stadium - 9 min drive
  • St. Johns Town Center - 9 min drive
  • University of North Florida - 11 min drive
  • Jacksonville Naval Air Station - 19 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 35 min drive
  • Jacksonville Station - 16 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The French Pantry - ‬17 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬1 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

At SureStay Hotel by Best Western Jacksonville South, you'll be within a 10-minute drive of St. Johns Town Center and EverBank Stadium. Free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 9:00 AM.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Free use of nearby fitness center

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
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Surestay By Best Jacksonville
SureStay Hotel by Best Western Jacksonville South Hotel
SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Jacksonville South?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Jacksonville South?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Jacksonville South?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at SureStay Hotel by Best Western Jacksonville South?
No, this hotel doesn't have a casino, but bestbet Orange Park (17-min drive) is nearby.
What is there to do at SureStay Hotel by Best Western Jacksonville South and nearby?
Recommended spots to visit include Museum of Science and History (5.1 mi) and Jacksonville Museum of Modern Art (5.9 mi), along with EverBank Stadium (6.3 mi) and Cummer Museum of Art and Gardens (6.5 mi).
Does SureStay Hotel by Best Western Jacksonville South have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around SureStay Hotel by Best Western Jacksonville South like?
SureStay Hotel by Best Western Jacksonville South is a short 13-minute walk from Merill Road Shopping Center and 10 minutes' walk from Promenade Shopping Center.

Reviews

6.8

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Good

Alexander Rafael, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Average to good
Room was clean but bathroom needs an upgrade. Beds were confortable.
Elias, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Needs a uplift
Unfortunately the attendant has an attitude when I asked for more pillows. The bathroom ceiling had mold on it ..there was a broken piece of the wall in the bathroom, the tissue holder was also broken. It's just really run down.. however the breakfast was clean and good
Candice, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Brenda, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Pet Friendly? Nope
They advertised as Pet Friendly on Hotels.com, but they were NOT. There is NO place for your dog to do their business, the back parking lot is scary and the grass along the edge is messy and on a hill, which prevents the dog from going there. The room was marginally OK, not at all like the pictures. I had a hard time finding the place due to the road construction (not the hotel's fault).
Susan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible stay
This hotel was horrible. Everything is in the room needs maintenance and repair. I really mean it. Horrible breakfast and customer service. Bathrooms smells very bad. They say it’s smoke free room but bathrooms smells like hell with weed and cigars.
Narmada, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Remodled crappy hotel
Outdoor entry, not well insulated. Was noisy with doors slamming all night and there was a drive by shooting. On top of it all housekeeping stole a watch and ipad from the room.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel, rooms are not as shown. I expect a full refund
1-night family trip
Verified Hotels.com guest review

6/10 Good

Adequate for the price. Room was clean but felt hotel was not in the best part of town.
Zoe, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Okay Stay
The gentlemen who checked us in, and came to the room the look at the TV that was not working (which prompted a move to a different room) was very friendly and helpful. The lack of available breakfast items was disappointing.
Daniel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible property
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KRISTIN J, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Awful
In th first it smelled awfully bad like moldy lights did not work butone lamp by the bed, running water from toilet & toilet didn't work. So we left
Luisa, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

One night
Chain lock was missing. Only way to lock door was deadbolt. I felt safe only because I had my dogs with me. Bathroom door would not close completely. Chair was missing 2 wheels. TV Remote would not work. Manager did come down and replace it. Online it said two dogs available. At counter was told only one, but did allow both to stay.
Jennifer, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Janae, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Suspicious/questionable looking people hanging outside the property.
Taylor, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The area was older and somewhat run down. Felt uncomfortable at times. Did not have any problems at all.
cassandra, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Samuel, 2-night trip
Verified Expedia guest review

2/10 Poor

This hotel was a catfish to the pictures. It isnt as shown. Rooms are below average for the cost.
Courtney, 1-night family trip
Verified Expedia guest review

2/10 Poor

Maria D, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Destiny, 1-night family trip
Verified Expedia guest review

2/10 Poor

Worst trip ever
The hotel front desk, barely speaks any English. They don’t offer you no help rooms need to be updated door jams was broken. Paint missing saints chip needs a lot more maintenance. No hot breakfast as advertise. I did not even stay my full day. I checked out because of the reason of all the activity going on at the hotel with other guest Was one of my worst trips ever
Matt, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

6/10 Good

No accommodations for people with rolling walker. The shower handle was almost impossible to turn on. The faucet in the bathtub leaked because we did not have the strength to turn it completely off. The floor left your socks dirty (I mean black). I don't know if it ws the carpet or the tile. There was tear in the carpet that could trip you.
Brenda, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Clean. I like
Cesar, 2-night trip
Verified Expedia guest review

General property information

Travelers Say
"I was so glad that the room was nice. It smelled nice and the air-conditioning was great."
Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM