Our stay at the BLR was nice and pleasant. I have been staying at this location since the early 90's and ownership has changed hands a few times.
1. Room wasn't ready upon arrival. There's a 2nd location down the street, if the units are overbooked at the BLR Resort, you can expect to stay down the road at the BLR Apmt, you will have access to the pool, but it is not onsite at the Apmt.
2. The restaurant where you can get burgers, etc. is not affiliated with the BLR. Although the burgers were excellent, the service is less than desirable. The staff seem reluctant to take an order 30 min before closing and seem bothered by having to take orders at all.
3. We had a 2 bedroom with 1 king (2 doubles put together) and a queen (2 singles put together) with a kitchenette. There are nice heat pumps in each bedroom and the living room.
The suite itself was nice and was everything we needed as a family of 4. It is very evident that general maintenance is required (drape holders cracked/broken; pillow case has blood; shower curtain had blood, Fridge was missing a peg at the bottom and tilted when opened).
4. Cleaning is every third day and they do a thorough job each time, replacing sheets, shower towels, kitchen towels, empty garbage, sanitize floors, etc.
5. Staff are all very nice and accommodating. There are matters that take a while to address (no hairdryer, received two on day 2, but neither worked; oven did not work, replaced with big toaster oven on day 4.
