Called to file a complaint with general manager have yet to hear back about the terrible experience I had here.
The lighting in the bathrooms are horrible, there might as well have been no light in the bathroom. It is terrible if you’re trying to do your makeup.
The ice machine on the second floor was broken with no out of order sign posted, I reported it to front desk and he was not helpful he said to just go to another floor.
The next day we come back to our hotel room to find our beds were not made properly and the sheets were just thrown over it.
In addition, the main lobby smelled horribly like bleach when I got there.
Later that night the fire alarms go off out of nowhere and we’re forced to evacuate out in the rain. Mind you there was no fire and we had to sit in the rain for over an hour with no answers from staff.
Considering that this is a “4 star hotel” at the price I paid per night I expected better service. Especially since it is a Hilton hotel. I would not recommend this facility to anyone.
Tilliayha
Tilliayha、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
Thomas
Thomas、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月3日
Jennifer
Jennifer、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月26日
Porsha
Porsha、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月13日
The website indicates "Airport Shuttle" but hours are limited. First suttle on weekends is not until 7:00 AM which is not convenient for early flights. Ended up having to pay a $45 cab ride to the airport, an additional expense I was not counting on. The web site should be clear on the shuttle hours for all days of the week.
Mary
Mary、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月11日
Very nice, clean, friendly staff, room was great, comfortable beds. Would definitely stay here again!
Beth
Beth、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月6日
Breakfast service in restaurant was very uneven. Great one day and ignored the second.
Lisa
Lisa、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月1日
jumana
jumana、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月29日
The property was beautiful! We walked in and were surprised by how nice it was inside and the steak house smelled insanely good! Wanted to eat there but didn’t have the time. We only had one issue when the key card would not scan right away and it seemed to have been broken but within 5 minutes we were placed in an identical room! Room was clean and beds were amazing! Just what I wanted when I needed a place for a great night of sleep!
Brianna
Brianna、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月23日
Rooms were spacious and the location near super cute restaurants and plenty of shopping were great.
Sarah Michelle
Sarah Michelle、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月27日
Property was nice and conveniently located.
Anh
Anh、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月24日
michelle
michelle、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月17日
Rooms were comfortable, decor was great and Johnny's Restaurant was amazing! Ate at the bar and watched the CWS and our bartender was Amazing! We had a very relaxing time which is what we needed!
Amie
Amie、1 泊の恋人との旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月11日
It was a beautiful hotel with lots of amenities. The restaurant has great food. The steaks they served for breakfast was very flavorful.
Angie
Angie、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月9日
The rewind was a great property! Would definitely stay there again. Randy at the front desk was so nice and helpful at check-in.
Jilian
Jilian、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月2日
Love this hotel
The room was clean and comfortable. The front desk staff were always nice and friendly. The restaurant in the hotel, Johnny's Italian Steakhouse was amazing!