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Canal City Fukuoka Washington Hotel

3.0 star property
Hotel with restaurant, near Canal City Hakata

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In the heart of Fukuoka, Canal City Fukuoka Washington Hotel offers a convenient retreat. Unwind with dry cleaning services, enjoy shopping at the on-site mall, and savor a meal at the restaurant. With in-room WiFi and luggage storage available, guests praise its proximity to popular spots like Kushida Shrine and Tenjin Underground Mall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

7.4 out of 10
Good
(34 reviews)
  • 152 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Smoking

7.8 out of 10
Good
(10 reviews)
  • 152 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Casual Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Casual Double Room, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Casual Double Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Casual Double Room, Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 152 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 267 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Smoking

7.8 out of 10
Good
(6 reviews)
  • 267 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Modern Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Modern Twin Room, Non Smoking

  • 206 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Modern Twin Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Modern Twin Room, Smoking

7.6 out of 10
Good
(5 reviews)
  • 206 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 262 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Triple Room, Smoking

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Standard Triple Room, Smoking

  • 262 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Triple Room + 1 Extra Bed, Non Smoking

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Triple Room + 1 Extra Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 328 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Triple Room + 1 Extra Bed, Smoking

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Triple Room + 1 Extra Bed, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 328 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Corner Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Corner Double Room, Non Smoking

  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Corner Double Room, Smoking

  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double Room, Non Smoking

Modern Double Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Modern Double Room, Non Smoking

  • 152 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Universal Room

Premium bedding, down comforters, desk, blackout drapes

Universal Room

  • Sleeps 2

Standard Double Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

Standard Triple Room, Non Smoking

  • Sleeps 6
  • 3 Large Twin Beds

Superior Triple Room, Non Smoking

  • Sleeps 6
  • 3 Large Twin Beds

Superior Quadruple Room, Non Smoking

  • Sleeps 8
  • 4 Large Twin Beds

Quadruple Room with Bunk Bed, Non Smoking

  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Standard Single Room-Non-Smoking

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Standard Single Room-Non-Smoking

  • Sleeps 1

View all photos for Standard Single Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room-Smoking

  • Sleeps 1

View all photos for Casual Double Room-Non-Smoking

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Casual Double Room-Non-Smoking

  • Sleeps 2

View all photos for Casual Double Room-Smoking

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Casual Double Room-Smoking

  • Sleeps 2

View all photos for Modern Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Modern Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Modern Twin Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Modern Twin Room-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Smoking

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Standard Twin Room-Smoking

  • Sleeps 2

View all photos for Triple Room-Non-Smoking

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Triple Room-Non-Smoking

  • Sleeps 3

View all photos for Triple Room-Smoking

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Triple Room-Smoking

  • Sleeps 3

View all photos for Corner Double Room-Non-Smoking

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Corner Double Room-Non-Smoking

  • Sleeps 2

View all photos for Corner Double Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Corner Double Room-Smoking

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Standard Triple Room

  • Sleeps 3

Superior Triple Room

  • Sleeps 3

Superior Quadruple Room

  • Sleeps 4

Quadruple Room With Bunk Beds

  • Sleeps 4

View all photos for Modern Double Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Modern Double Room-Non-Smoking

  • Sleeps 2

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Exterior
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  • Free WiFi
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About the neighborhood

Map
1-2-20 Sumiyoshi, Hakata-ku, Fukuoka, Fukuoka-ken, 812-0018

What's nearby

  • Canal City Hakata - 1 min walk - 0.0 km
  • Kawabatadori Shopping Street - 3 min walk - 0.3 km
  • Kushida Shrine - 4 min walk - 0.4 km
  • Fukuoka Anpanman Children's Museum - 10 min walk - 0.8 km
  • Tenjin Underground Mall - 13 min walk - 1.1 km

Getting around

  • Fukuoka Airport (FUK) - 15 min drive
  • Ariake Saga Airport (HSG) - 97 min drive
  • Hakata Station - 10 min walk
  • Tenjin Station - 13 min walk
  • Nishitetsu-Fukuoka Station - 16 min walk
  • Kushida Shrine Station - 4 min walk
  • Gion Station - 8 min walk
  • Nakasu-Kawabata Station - 9 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪サンマルクカフェ - ‬1 min walk

About this property

Canal City Fukuoka Washington Hotel

Canal City Fukuoka Washington Hotel puts you in a great location, within a 15-minute walk of Kushida Shrine and Tenjin Underground Mall. For a bite to eat, guests can check out BONJOUR PLUS, which serves breakfast. Also, Port of Hakata and Ohori Park are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and nearby shopping. Public transportation is just a short walk: Kushida Shrine Station is 4 minutes and Gion Station is 8 minutes.

At a glance

DONE

Hotel size

    • 423 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Additional fees of JPY 810 apply to children ages 6-11 for breakfast.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children aged 3 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1700 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

BONJOUR PLUS - This buffet restaurant serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2420 for adults and JPY 1540 for children

Renovations and closures

This property is closed from April 1 2026 to August 31 2026 (dates subject to change).
The property will be renovating from April 1 2026 to October 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Elevator
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Parking

  • Self parking costs JPY 1700 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Is Canal City Fukuoka Washington Hotel currently open?

This property is closed from April 1 2026 to August 31 2026 (dates subject to change).

Does Canal City Fukuoka Washington Hotel offer free cancellation for a full refund?

Yes, Canal City Fukuoka Washington Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Canal City Fukuoka Washington Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Canal City Fukuoka Washington Hotel?

Yes. Self parking costs JPY 1700 per night.

What are the check-in and check-out times at Canal City Fukuoka Washington Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Canal City Fukuoka Washington Hotel and nearby?

Recommended spots to visit include Kushida Shrine (4-min walk) and Tenjin Underground Mall (13-min walk), along with Canal City Hakata (0.1 mi) and Port of Hakata (1.4 mi).

Are there restaurants at or near Canal City Fukuoka Washington Hotel?

Yes, there's an onsite restaurant, BONJOUR PLUS.

What's the area around Canal City Fukuoka Washington Hotel like?

Canal City Fukuoka Washington Hotel is a short 4-minute walk from Kushida Shrine Station and 4 minutes' walk from Kushida Shrine.

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Reviews

Canal City Fukuoka Washington Hotel Reviews

8.0

Very Good

7.8

Cleanliness

7.4

Amenities

8.0

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The free breakfast buffet offered a great selection of food options. (4 reviews)
  • The breakfast buffet offered a great selection of food options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Bed
Shopping
Walking
Transportation
Air conditioning
Breakfast
Shopping malls
Service staff

Reviews

Verified

8/10 Very good

Clean room and professional staff. Nice that it is located in the Canal City Mall.
Alexander, 1-night trip
Verified

10/10 Exceptional

It was easy access and there is shopping and dining options all right there in the center. Would definitely stay again.
KC, 1-night trip
Verified

10/10 Exceptional

The property is very convenient to shopping and dining. The hotels it self is very well maintained and clean
Greg, 8-night trip
Verified

8/10 Very good

pleasant staff.
reyne, 1-night trip
Verified

10/10 Exceptional

A very convenience location. the staffs are helpful.
CHUI YUK, 1-night trip
Verified

10/10 Exceptional

Amazing location for a great price!
Derick, 1-night trip
Verified

6/10 Good

Tricky to find
DAVID, 1-night trip
Verified

10/10 Exceptional

Loved! Will return soon!
Lawanna, 3-night trip
Verified

8/10 Very good

Good value for the money

It was a a good value. The room was small but the bed was very comfortable. You pay extra for the breakfast but it was very good.
ingrid, 3-night trip
Verified

10/10 Exceptional

It was in a cool shopping multi use area
Walter, 1-night trip
Verified

4/10 Fair

Hotel is outdated. The renovation is very required. Ventilation and air conditioning in the guest room was very bad. Experienced some unwanted smell in the room. It has only a benefit for approaching the Canal City Fukuoka as the hotel is a part of the Canal City Fukuoka, I could choose a lot of meals and do shopping for some selected brands.
HYUKSANG, 1-night trip
Verified

4/10 Fair

NOT COMFORTABLE GREAT LOCATION BUT NOT MY USUAL LEVEL. CLEAN BUT OLD
Emma, 1-night trip
Verified

10/10 Exceptional

The canal city
Walter, 1-night trip
Verified

6/10 Good

Everything was good but broken A/C and Tiny bathroom.
Akiko, 1-night trip
Verified

6/10 Good

Pros: convenient location near shopping and dining Cons: breakfast host not friendly, poor cleanliness
Alfredo, 1-night trip
Verified

10/10 Exceptional

Good
Shoji, 1-night trip
Verified

10/10 Exceptional

An affordable alternative to the Hyatt next door. But like the Hyatt, it's attached to the Canal City Mall, so it's got many food and shopping options in addition to the restaurant. Rooms are small, but affordable and the location is a very short taxi ride to Hakata Station. On a nice day, you can also walk to the station. There's also a bus stop in front of the hotel.
David, 2-night trip
Verified

4/10 Fair

the hotel is old and no exhaust fan in the bathroom. there’s only one key for the room. the lobby smells cigarettes.
Lolinda G, 2-night trip
Verified

4/10 Fair

I was not happy with the property from the start. Not easy to locate. Parking was terrible. Staff was overwhelmed and did not fully explain payment t. The whole hotel stunk of cigarette smoke BecUse it is a smoking hotel. It was gross.
Mathew, 3-night trip
Verified

6/10 Good

The entire hotel stinks of tobacco, especially outside of the room. I needed to hold my breath every time I return to the hotel and need to walk through the lobby. Only 1 card key is provided, regardless the number of occupants. The bed is ok, but the pillows were half beads half cotton, making it uncomfortable.
DESMOND, 2-night trip
Verified

2/10 Poor

Room very old and dirty . Bathroom is very dirty. The area is unsafe.
Natta, 3-night trip
Verified

4/10 Fair

First of all, they don't mention online that this hotel doesn't come with air conditioning. You're supposed to open the window and allow the cold air to come in. But the hotel is adjacent to the shopping center where the water show music comes on every 15 minutes so leaving the window open allows the noise to come into the room even in the late hours. The best thing about this hotel is that it's attached to canal city mall. The front desk women (japanese) was really nice in handling my luggage delivery. The Indian woman at the front desk was very rude and should not be working at the front of the house at all!!!! I will not be staying here in the future.
Alton, 2-night trip
Verified

2/10 Poor

호텔의 어이없는 실수와 대응태도는 로비에서 하루를 망치게 하였다

호텔측의 실수로 저희의 예약은 받아들여지지 않았습니다 분명히 유효한 예약이였으나 호텔에서는 호텔스닷컴에 확인하라는 말뿐 자신들의 잘 못을 확인조차 하지 않고 고객을 무시하기만 하였습니다 저는 이 태도가 굉장히 실망스러 웠습니다 (최종확인은 직원의 예약자 이름 체크 실수!!!!) 이 과정에서 호텔스닷컴은 최선을 다하여 상담원이 도와 주었습니다 정말 감사합니다 우리 가족의 2틀간 일정중 하루는 로비에서의 대기와 컴플레인으로 완전히 절망적이었습니다 Our reservation was not accepted due to the hotel's mistake. Obviously, it was a valid reservation, but the hotel only told us to check with the hotel. They didn't even check their mistakes and ignored our customers. I was very disappointed in this attitude (The final confirmation is an employee's mistake in checking the name of the reservation!!!!) In this process, the hotel did its best and the counselor helped me. Thank you very much One day of my family's two-day schedule was completely hopeless with the atmosphere in the lobby and complaints
1-night trip
Verified

10/10 Exceptional

朝食はいただきませんでした。
kiyonori, 2-night trip
Verified

8/10 Very good

キャナルシティの中なので食事には困らなさそうでした。また空港線は通っていませんが地下鉄の駅から近いのもいいと思います。韓国語、中国語ネイティブのスタッフもいるようでした。
NOZOMI, 1-night trip