We had a very nice stay here. Their grounds were well kept and the staff were lovely. The room was also very nice and spacious, and we even got an ocean front view.
I will say that the rooms need some maintenance. The towel racks and toilet paper holders were falling off the walls and the bathroom sink had a persistent drip. The tv’s in the room are also a joke, maybe 26” tvs at most, minor complaints but something they should consider looking into. We paid half price and had I paid the usual nightly rate, I would’ve been disappointed.
Their food and excursions are also very overpriced. They were charging 38 times the entry fee per person for a day excursion to the closest Mayan ruins, NIM LI PUNIT. We drove there in 50 mins ourselves and paid the basic entry fee to see them, no tour guide but all the interpretative signs were in English so we didn’t miss out on much and save A LOT of money by not doing their excursion.
In a nut shell, the grounds, pool and staff were all first rate, room was good but not great, but their excursions are extortion.
