Room was extremely small. Not what the photos showed. Property in decent condition. Pool looked dirty.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 29 日
Gregory
Gregory、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 18 日
Fun area.
Great location, only a short walk to beach and lots of restaurants. Room (suite) was clean but dated. Comfortable bed and access to Netflix. Overall, I enjoyed it. Definitely a decent choice for first-timers to Puerto Rico.
Theresa
Theresa、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 28 日
My boyfriend and I took a trip at the end of January to get away from the cold. We stayed at HiBird and loved it! We arrived a few hours before check in and they let us drop our bags while we got a drink down the street at a bar right on the beach. The location is great, one block from the beach where they provide lounge chairs and umbrellas. There are lots of great restaurants within walking distance as well. Hector at the front desk was so helpful, whatever we asked about he had a recommendation that was always what we were looking for! Our room was very nice, had a full fridge, a cooktop, and a microwave. The rooftop pool isn’t huge but nice for lounging and cooling off (and if you go up for a late night soak in the hot tub there was a little cat that comes by that is very friendly-I wanted to bring it home!) Every other floor has either laundry or an ice machine. The parking lot is a little tight but there was always a spot for our rental. We plan on making HiBird our choice hotel when we visit San Juan!
Molly
Molly、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 27 日
Nice stay
We were received by a very attentive employee who made sure we got to our room in the second tower easily. The room is nice, new and clean. Great location. Entrance to the parking area can be easy to miss given the construction next doir
Eunice
Eunice、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 20 日
The bed was too soft and the rom wasn't cleaned the 2 days I was there. No cooking facilities. freezer only.
The air conditioning smelled strange and should have been cleaned. The pool is smaller than the pictures show and unfortunately there is a large construction site with noise right next to it
Pål
Pål、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 11 日
Brottier
Brottier、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 6 日
Amy
Amy、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 1 月 29 日
Hibird Adventure
So let me start by saying they have a self-check in system that I was not a fan of. I come to San Juan often and this was one of my longer stays. I had a room with a Jacuzzi and Mini back yard which for me was great, but the room had no draws or closet to put your clothes I had to ask staff for towels every day and new linen after three days. The staff is friendly they are just understaffed and over worked. They day I checked in there was one person working and it appeared he was cleaning rooms answering phones and handling questions all at the same time to his credit he did keep his cool even though he was clearly overwhelmed. I have never gone on vacation and not be able to check in no matter what the time. The Hibird check in is at 4 and its a madhouse at that time. I had to wait because the self-check in system said my room was not ready. Customer service is everything to me and some things need a human touch. I did not get this at the Hibird. I will never stay there again. They get a barely passing grade 3 out of 5 for me the bed was comfortable tv selection was poor. Having my own personal Jacuzzi is what saved them from my review being totally negative
Robert V
Robert V、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 28 日
San
Dennis
Dennis、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 20 日
Too noisy
There was significant construction that made both the inroom stay and the use of the hotel pool during the day not very relaxing. They did provide me a discount on the room. There are some touches missing like a place to put the shampoo and body wash in the shower.
Robert
Robert、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 2 日
Alexis
Alexis、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 29 日
Very attentive staff. Convenient parking and dining. Clean and modern hotel. Tasty lunch at PURE dining on premises.
Edward
Edward、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 12 月 25 日
Nice but...
The location was convenient. The view was ok. The bedrooms smelled musty. And carpets were dirty. When turned on the bedroom air conditioning it made the rooms smell like pee. It was very nice to have a washer and dryer. Located on the second floor. Each bedroom had a bathroom and the kitchen was nice. We also like the pool and workout room. The was extremely helpful and kind.
mimi
mimi、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 24 日
Cori
Cori、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 12 月 23 日
Shiyi
Shiyi、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 12 月 22 日
Christopher
Christopher、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 12 月 20 日
Ana
Ana、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 17 日
The best value hotel ever. Top class.
HiBird was one of the best value hotels we have stayed in. Location was great, staff were duper nice and room was spacious with loads of extras.
Really loved it.
Michael
Michael、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 12 日
irina
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 11 日
Michael
Michael、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 10 日
Viviana
Viviana、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 8 日
Great staff - perfect trip.
Marc
Marc、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 12 月 7 日
Tired furniture, no instructions when checking in. Staff guesses at answers to questions. I’m not sure why the good reviews.