Nestled in a rural location, Mercure Newbury West Grange Hotel offers an escape from the ordinary. With high-speed WiFi and a business center, you can stay connected while relaxing with dry cleaning services or exploring the garden. Guests rave about this hotel's amenities.
Mercure Newbury West Grange Hotel is a great choice for a stay in Thatcham. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a snack bar/deli and a garden.
At a glance
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Hotel size
63 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 15 hours per day)
LOCAL_PARKING
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Electric vehicle charging point on site
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Working away
2 meeting rooms
Coworking spaces
Conference space (646 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Garden
Picnic area
Television in common areas
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Walkway to water
Accessibility
Elevator
Handrails in stairways
Stairway handrail height (inches): 20
5 stairs to reach property
Smooth flooring in public areas
Thin carpet in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
30-inch TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Here's the breakdown, no surprises
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 10 for children
Children & extra beds
Guests must contact this property in advance to reserve high chairs
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham
Frequently asked questions
Does Mercure Newbury West Grange Hotel offer free cancellation for a full refund?
Yes, Mercure Newbury West Grange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Newbury West Grange Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Newbury West Grange Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Newbury West Grange Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Newbury West Grange Hotel?
No, this hotel doesn't have a casino, but Genting Casino (19-min drive) is nearby.
What is there to do at Mercure Newbury West Grange Hotel and nearby?
Mercure Newbury West Grange Hotel has a picnic area and a garden.
Are there restaurants at or near Mercure Newbury West Grange Hotel?
Yes, there's an onsite restaurant.
What's the area around Mercure Newbury West Grange Hotel like?
Mercure Newbury West Grange Hotel is located a short 20-minute walk from Kennet & Avon Canal.
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Mercure Newbury West Grange Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Lobby
Shower
Bed
Restaurant
Drinks
Upgrade
What guests liked
The property offers free guest parking and a convenient location with easy access to the surrounding area. (3 reviews)
Breakfast was consistently good and a highlight of the stay. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jul 20, 2025
Hotel and room good , bed was a bit soft and air con directly above bed was a bit too much ‘ in your face’ breakfast was nice plenty of choice.
Angela
Angela, 1-night trip
8/10 Very good
Sep 8, 2025
Better than a premier inn
Not a reflection on the hotel but we had a neighbour who kept us awake with his intermittent talking until 3 am.
Joe
Joe, 1-night trip
8/10 Very good
Jul 18, 2025
Cruise pick up.
Everything was as i needed for an overnight stay. Friendly staff, very clean and peaceful. I didn't eat there but would certainly do so should i stay there again.
Gillian
Gillian, 1-night trip
10/10 Exceptional
May 19, 2025
Great value stay.
Rhian
Rhian, 1-night trip
8/10 Very good
Aug 10, 2025
A good base for a weekend!
Lovely, friendly receptionist and quick check in.
Room a good size, clean and tidy.
Unfortunately rather warm the weekend we visited but windows to the room did actually open (!) and a good size fan was provided.
Did not eat at hotel so unable to comment on that, but overall a pleasant stay.
Siobhan
Siobhan, 2-night trip
8/10 Very good
May 26, 2025
Conveniently located for what we needed
Daxa
Daxa, 2-night trip
10/10 Exceptional
May 11, 2025
Great stay
Reception & bar staff were excellent.
Jane
Jane, 1-night trip
6/10 Good
Sep 14, 2025
Could do with a touch up …
Staff on reception very helpful.
Room was ok-ish
The pipe for shower had black mould on the bend, could be cleaned a lot better.
One of my light switch was broken.
Bed was clean!
Air con didn’t work
Not a good idea to put GB News on main TV, when I pointed that out to a member of staff, they didn’t realise someone in hotel changed the usual channel (non bbc). This was changed back.
Sean
Sean, 2-night trip
6/10 Good
Aug 17, 2025
The first time we have stayed here. Very quiet and really enjoyed our evening meal on the Saturday evening.
I did ask reception on our first day if the safe in our room could be made to work (possibly a new battery). We were never told it was still not working. Would have been nice to have been told and also had to carry all my cards, handbag etc all the time whilst having breakfast/evening meal.
Penny
Penny, 2-night trip
10/10 Exceptional
Apr 27, 2025
Nice view and quite area.
Very nice
Elias
Elias, 1-night trip
10/10 Exceptional
Jun 12, 2025
Always use the Grange when in the area. Local to Silchester where we visit. Comfortable bed and clean room. Staff friendly and keen to help (i use a walking stick). Reasonable room rate. Lovely breakfast.
James
James, 1-night trip
8/10 Very good
May 11, 2025
No cash venue!
Good stay. Only disappointing thing was they do not take cash in the bar.
Mark
Mark, 1-night trip
10/10 Exceptional
May 24, 2025
No problems at all, v clean and super comfortable beds. The lady who checked us in could not have been friendlier or more efficient. Breakfast was very good, not a huge choice but everything we had was decent quality. Honestly nothing to complain about at all.
Gary
Gary, 1-night trip
6/10 Good
Aug 9, 2025
Lovely room, terrible breakfast
Firstly the room was excellent. Comfortable bed, good bathroom and shower. Lots of extras in the room eg fan for hot weather, heater for cold, fridge, safe.
Staff were either brilliant or terrible, with nothing in between. Either charming with nothing too much trouble, or totally disinterested with no acknowledgement we were even there.
Breakfast was awful. Don't understand why a hotel would serve a cooked breakfast which was cold, not once but 3 days on the run. Cld food, cold plates, and when we complanied it was suggested they might warm it up, presumably in the microwave.
We would be very unlikely to stay there again.
John P
John P, 3-night trip
10/10 Exceptional
Apr 20, 2025
Every easy to get to
William.
William., 1-night trip
10/10 Exceptional
May 18, 2025
We were very impressed with everything at this hotel . From the staff the the rooms everything was spotless. Well maintained . Good food . And a great night's sleep . What more could you want . Unlike most hotels this shower was actually powerful and spotless . We will be back .
Suzanne
Suzanne, 1-night trip
10/10 Exceptional
Dec 1, 2024
Amazing
I would definately stay there again amazing service with a smile
Marie
Marie, 1-night trip
8/10 Very good
Apr 5, 2025
Quite and clean
Colin
Colin, 3-night trip
10/10 Exceptional
Feb 13, 2025
Beautifully clean, quiet and in rural grounds. Receptionist was lovely. Food tasty
Nicole
Nicole, 1-night trip
10/10 Exceptional
Oct 27, 2024
The staff were amazing and our stay was comfortable and the room was presented very well. Breakfast is very good
Carl
Carl, 1-night trip
10/10 Exceptional
May 12, 2025
Mum's 80th Birthday Celebration
Stayed 1 night. Lovely comfortable bed and clean room. Bathroom was modern with a spacious easy to walk in shower.
All the team were friendly and helpful. They were managing a large birthday party in the main function room as well as our family meal for 11. Food was excellent. And the service was very attentive.
Hotel is quiet and has plenty of free guest parking. As with many venues, it is card only. Would definitely recommend, and use again in the future.
Verified traveler
1-night trip
6/10 Good
Jul 18, 2025
Nice Quiet Position But Service Poor
We arrived at about 20:00 on a Saturday evening to find the room like an oven with curtains wide open. Went down to the bar for a cooling beer to find no draught beer available as the pipes were being cleaned! The bar would not accept cash but the credit card machines would not work. We were told to pay next morning. Then on Sunday morning a cleaner burst in without knocking at about 09:00.
Verified traveler
1-night trip
10/10 Exceptional
Aug 18, 2024
We stayed here for a family event it was just perfect for location large car park clean and comfortable with air conditioning I thought the cost for breakfast was a little high though but other than that a great stay
melvyn
melvyn, 2-night trip
8/10 Very good
Nov 26, 2024
Good solid stay at a very clean hotel with good unobtrusive staff service. Not sparkling, but good all round.