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MainStay Suites

2.5 star property
Hotel in Florence

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Photo gallery for MainStay Suites

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Exterior
Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Exterior

Reviews

3.6 out of 10
At MainStay Suites, start your day with a full breakfast and stay connected with in-room WiFi. Take advantage of the business center, seasonal outdoor pool, and convenient grocery store for a hassle-free stay.

Popular amenities

  • Non-smoking
  • Pool
  • Gym
  • Pet friendly
  • Free breakfast
  • Free parking

Main amenities (7)

  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Convenience store
  • Vending machine
  • Banquet hall

Feel at home (5)

  • Private bathroom
  • Elevator
  • Free self parking
  • Outdoor seasonal pool
  • Grocery/convenience store
The current price is ￥8,756
￥9,807 total
includes taxes & fees
Apr 27 - Apr 28

Room options

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Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Refrigerator
Shower/tub combination
Private bathroom
Hydromassage showerhead
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Refrigerator
Shower/tub combination
Private bathroom
Hydromassage showerhead
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Refrigerator
Shower/tub combination
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Refrigerator
Shower/tub combination
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Florence

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
6.6 out of 10, 1,002 reviews
The price is ￥6,691
￥7,494 total
includes taxes & fees
Apr 20 - Apr 21
Microtel Inn & Suites by Wyndham Florence
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About the neighborhood

Map
1819 West Lucas Street, Building B, Florence, SC, 29501

What's nearby

  • Mcleod Regional Medical Center - 6 min drive - 5.3 km
  • Florence Museum - 8 min drive - 6.6 km
  • Florence Civic Center - 8 min drive - 9.0 km
  • Magnolia Mall - 8 min drive - 9.2 km
  • Palmetto Shores Lake - 10 min drive - 9.4 km

Getting around

  • Florence, SC (FLO-Florence Regional) - 9 min drive
  • Florence Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Northside Seafood Market - ‬7 min drive
  • ‪Cracker Barrel - ‬10 min walk

About this property

MainStay Suites

When visiting Florence, MainStay Suites is a great choice to consider. The seasonal outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center.

Languages

English

At a glance

DONE

Hotel size

    • 107 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning

Traveling with children

  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per accommodation, per night

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

MainStay Suites Hotel
MainStay Suites Florence
MainStay Suites Hotel Florence

Frequently asked questions

Does MainStay Suites offer free cancellation for a full refund?

Yes, MainStay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MainStay Suites?

Yes, there's a seasonal outdoor pool.

Are pets allowed at MainStay Suites?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 30 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at MainStay Suites?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at MainStay Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at MainStay Suites and nearby?

MainStay Suites has a seasonal outdoor pool and a fitness center.

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MainStay Suites Reviews

Reviews

3.6

3.6/10

Cleanliness

4.4/10

Staff & service

2.8/10

Amenities

3.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Poor

Worst ever!!
False Advertising!! The property looked nothing like the photos online. It was a motel that appeared to be subsidized housing. We checked in. Should have been clued in by lobby which was smelly with boxes lying around. Drove around to the room, and after seeing the conditions immediately checked out.
Denise, 1-night trip

2/10 Poor

Mainstay, Florence SC
This place was almost scary. I had strange people knocking on my door and I was verbally accosted by guest drinking on the balcony. They took a $100 deposit which I have yet to get back. The room was dank and cold and I couldn’t wait to check out. I am extremely disappointed. This place should not even be open as there was construction everywhere and the lobby was in shambles. Also, no breakfast was served as advertised because everything was in disarray.
Campbell, 1-night trip

6/10 Good

Property offers to go bags with a water and biscuit instead of breakfast. The guy was nice to change our room after initial one which was not clean.
Shanice, 2-night trip

2/10 Poor

This place is under construction and has extended stay residents who sit outside playing loud music most of the night. Do not recommend!
Jeanne, 1-night trip

10/10 Exceptional

We loved our stay just wish the WiFi would have worked
Sabrina, 2-night trip

4/10 Fair

Not staying at MainStay again
It was poor. “Breakfast “ was a bag with cheese crackers, a Little Debbie Cake and a small bottled water. Room was clean, but no sink drain covers, no ice machine, very wrinkled sheets and pillow cases and bed spread. The front desk attendant had such a heavy accent he was I’m impossible to understand. Awakened at 3:30 with continuous knocking on a door nearby with no inroom phone to call the front desk. The outdoor area was not clean. Ti had trash and cigarette buts on the ground. We will not be staying at MainStay Suites again.
john, 2-night trip

4/10 Fair

“Free breakfast” was a brown bag with crackers and a tasty cake. Better than nothing but like c’mon man. Also place was under construction and I’m not sure anyone cleaned the shower. Also toilet was clogged when we got there but they left me a plunger so I guess it worked out.
Christopher, 1-night trip

4/10 Fair

The breakfast that they our advertising came in a brown paper bag with a tiny water, a small packet of crackers and a tiny mini muffin. Also, the floors of the walkways of the motel are dirty. I think it's under new ownership and they are remodeling but a brown paper bag for breakfast? Really? Not sure what the coffee maker was all about, pretty amateur looking if you ask me. Not able to drink the nasty coffee. My room didn't have a number on it. Hopefully they get there act together. Also, didn't really feel that safe.
Andrew, 1-night trip

6/10 Good

The bathroom was dirty. The outside of the property is filthy and the door numbers were indicated by dark blue painters tape. I was given no directions on how to get to my room so I spent 15 minutes walking around trying to figure out where to go. Just an awful experience. Thankful for the refund.
Ayanna, 2-night trip

4/10 Fair

This hotel was not a typical MainStay Suites. It looks like they took over a local run down motel and put their name on it. You can tell they are doing some renovations, but even the rooms that are already renovated still need some work. Our bathroom door was coming apart at the bottom and did not have a locking door knob. The door knob on the inside of the bathroom door was covered in dry plaster. Our front door did not lineup with the door frame properly and needed some extra muscle to get it to close all the way. The tub had a large rectangular white stick on cover up an area of the tub that was scraped or messed up somehow, but didn't even cover all the marks. The ad for the hotel said breakfast was included. Unless a liquid coffee breakfast is your thing, there was nothing else provided. The eat in area where I assume breakfast might normally be served was blocked off. I booked 2 non-smoking rooms, yet one of them smelled like a smoke factory. When asked for a different room, they claimed they were full and came down with some kind of fragrance spray. They sprayed the curtain and area over the fan/blower and said, "There you go." What the heck? And there was an outlet in one room, right next to the bed that did not work at all. I would not stay here again and makes me question the MainStay Suites brand now.
Christopher, 1-night trip

2/10 Poor

Disgusting facility
The place was unbelievable disgusting. Mattress stained, there was trash all over the facility. A moldy chair was left outside. A housekeeping cart was left abandoned outside. This was the most unsanitary facility I’ve ever seen.
Michael, 1-night trip

2/10 Poor

Place is actively renovating. Employees not English fluent. I was sent to 3 rooms to “check if they were ready” eventually given a “suite” with missing curtains and moldy chair in bedroom. Common area littered with construction trash, guest trash and overall dirty. And no breakfast
Gina, 1-night trip

8/10 Very good

Nice staff

2/10 Poor

Did not accept the room at check in due to cleanliness and the restaurant was also closed. There was no mention of any of these problems on the website!
Ernest, 1-night trip

2/10 Poor

Not worth your time
The hotel wasn't clean and they charged my credit card after I left. After viewing the room, I turned the key in and told them I wanted to cancel the reservation. The room cost 88 dollars but put a 100 dollar holding fee for the room, which wasn't returned.
Vershawn, 1-night trip

2/10 Poor

It was absolutely horrific and I strongly encourage others to avoid this property. It was not only unsafe and insecure, but the building is fully under construction and the staff are not even sure which rooms are operational and have furniture. There were beer bottles and glass scattered around, and dirty sheets on the bed and the rooms had a foul odor. Trash and debris were strewn about and on top of paying for the rooms, I had to pay a $100 deposit on each room that I will not get back for a week or more. It was disgusting and I hope that hotels.com decides to remove this option from its list of available properties.
Allison, 1-night trip

2/10 Poor

Housekeeper wasn't available no breakfast, and the TV don't work.
Yakima, 1-night trip

2/10 Poor

I think this is family owned and the staff tries their best to be friendly. They upgraded me to a suite which was essentially 2 rooms in 1. The room has minimal cosmetic upgrade, the floor was dirty, no towels, no shower curtain, nothing in the room works! Morning breakfast was a brown bag with snacks from Costco! Maybe they need more time before they open for business.
Poey Nee, 1-night trip

4/10 Fair

Stay away
My husband, daughter and myself checked in for a 4 night stay. The room was not ready for renting as the whole place is under renovation. There were 3 of us and only 2 towels in the room that weren't changed out at all the entire stay ! Thank god we brought some. Right outside our room door and in front if our window was a huge 20' dumpster with trash all over the ground so this was our vuew for 4 days. We had a lovely brand new t.v. in the room that did not work the entire time we were there, went to office 3 times to request it be fixed and were told "it'll work tomorrow " but to no avail it never did.
Marcella, 3-night trip

2/10 Poor

This property is in a very unsafe area. It should be listed as transitional housing instead of as a hotel. I felt things crawling on me when i laid down.
RALPH, 2-night trip

6/10 Good

Lipstick on a pig
This place is being renovated and let’s just say it’s like putting lipstick on a pig. Some major points just were not addressed. Paint peeling off doors, it looked like someone had previously tried to break into the room I was in. I hate to think of what it looked like 5 years ago though so they’ve definitely made improvements. The coat of paint and new furniture do look alright and the exterior was alright.
2-night trip

6/10 Good

Need improvement
Faashia, 2-night trip

2/10 Poor

nothing it was a very bad experience.
Kenneth, 7-night trip

4/10 Fair

Don’t stay there it’s horrible
The rooms do not have a place to hang it close there was dirt or paint of something all over the floor. The floor was nasty the tub look like it. It wasn’t clean which is one good place to stay.
Anna, 1-night trip

4/10 Fair

i liked the mirrors but the sheets were dirty, and had stains, walls had holes, and were repainted poorly, the tv has no wifi couldn’t watch youtube or nothing
Kaitlyn, 2-night trip