Hotel needs alot of work, swimming doesn't work and green, needs new beds, room not very clean.
Sally
1 泊の家族旅行
6/10
Good
Journey
3 泊の出張
2/10
Terrible
Adam
1 泊の出張
2/10
This was a huge fail for my husband & myself...when we arrived i had to wait until someone came to desk.the gentleman was kind of rude & wasnt very helpful .Once we got to the room it smelled stale & wasnt very clean..bed was horrible with poking springs... furniture was from 70's and so was decor..Not a place you teally want to go ..very dissatisfied with this experience.Total thumbs down 👎
Shelia
1 泊旅行
8/10
Id stay again
michael
1 泊旅行
2/10
Six of us had reservations stay here. No one was at the front desk, but there was a sign stating we should ring the bell for service. One of us rang the bell and someone came flying out from the back, telling us to leave. Screaming and yelling. Once we told him we had reservations, he was super rude throughout the whole check-in experience. We get to our rooms and there were bed bugs all over. Absolutely disgusting. The parking lot was literally empty, besides r vehicles. Now I know why. Steer clear of this disgusting place with rude hosts.
Earl
1 泊の出張
8/10
Jane
1 泊旅行
6/10
Well, the pool wasn’t functioning and hot tub was not working either. He said the heater was down. That was the most disappointing part of the whole stay and the breakfast was nothing but pure sugar almost everything across-the-board no fruit just offers pop tarts things like that danishes was not very healthy breakfast foods.
Kevin
2 泊の出張
8/10
James
2 泊旅行
2/10
I accidentally booked the wrong dates for a trip, Expedia contacted hotel for a refund or change of dates and the Hotel refused. VERY UNHAPPY WITH THIS PLACE.
Amy
1 泊旅行
8/10
We had a great stay for my family reunion, which was only a mile away. Only bad thing was the pool and hot tub were closed, and we were really looking forward to using them. We will be back next year, and hoping they will be up and running then!
Kelly
2 泊旅行
10/10
nice staff-fast checkin
edward
2 泊の友人との旅行
8/10
would like more breakfast options
james
2 泊旅行
2/10
The property does not appear as the pictures. Upon arrival to our room it was dark, smelled poorly, dust and dirt abundant. Upon pulling down the mattress covers we noted holes burned into the bed linens. We did not stay, and do not recommend the property.
Amy
1 泊の家族旅行
6/10
Pool had no heater but i did swim. I dont mind cold water! Hot tub was broke. Took forever for the front desk person came out. Had to call the desk from inside. room was good.
Kelly
1 泊の家族旅行
2/10
Stefanie
3 泊の家族旅行
4/10
Toilet clogged, tub wouldn't drain. Carpet was dirty, and bathroom. Coffee maker was dirty. Pool and jacuzzi was closed
宿泊されたお客様
4 泊旅行
10/10
Aaron
2 泊旅行
2/10
We did not stay here - we could not. It was not safe to stay at this hotel. We did book two rooms. We arrived and were told the ac had just been turned on. Be patient and the rooms would cool down. After an hour, we checked again because no cool air was coming out of either ac unit. Again we were told to be patient. We went out to dinner. We returned and the room my 80 year parents were in was hotter than before. I again checked with the front off and got a fan. By 9pm the temp in their room was a muggy 80plus degrees. Mine room was not much different. We had to leave. We were not offered a refund because we did not give them a chance to fix the problem. I am not sure why no one took the opportunity the three times went to the front desk to ask for help.
The place is falling apart. It is not clean the carpets are disgusting. The bedding and everything is old. The front staff is nice but not empowered or able to help. Do not waste your money here.
Kathryn
1 泊の家族旅行
2/10
Clyde
1 泊旅行
4/10
Pool was shut down and had been for months without telling anyone until after check in. Room was dirty and outside of doors to hotel all the way around that are supposed to be opened by key card had all the latches taped so they never locked
Steven
4 泊の出張
8/10
We had a mountain view and great veiw of the Ohio river. The heater in the pool was not working so we couldnt go swimming but the staff was great
Keith
3 泊旅行
6/10
It was fine
Carolyn
1 泊の家族旅行
10/10
Courteous and professional staff. Hotel is mid range, but a good deal for the price.